Administration Officer - The Heart Centre 1 1

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An Administration Officer role at The Alfred Heart Centre within Bayside Health blends reception, admin and clinic support to deliver excellent patient outcomes. This permanent part-time position (0.4 EFT, 30.4 hours) reports to the Administration Supervisor and covers reception, patient enquiries, scheduling, referrals, phone support and data entry to keep services running smoothly. Key requirements include solid administrative experience, a customer focused approach, basic MS Office skills, and a working understanding of confidentiality and medical terminology. Benefits include salary packaging, on-site car or bike parking, and wellness facilities. Apply by 11pm AEST 12 June 2026, tailor your CV and cover letter, and contact Yvette Marris with questions. Diversity encouraged; vaccination rules apply where required.

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent part-time position (30.4 hours per fortnight, 0.4 EFT)
• Administration Officer Grade 1 (HS1)
• Located at the Alfred
• Great Staff Benefits! 5 Weeks Annual Leave pro-rata, ADOs & Salary Packaging

About the Alfred Heart Centre   

We assess and treat adult patients with cardiovascular (heart) diseases, including the most advanced forms of coronary, valvular, heart muscle and heart rhythm disorders. Through a wide range of outpatient clinics, investigation suites and a large inpatient service, we care for patients from our local community and across Australia. We have an extensive research and education program, for which we are known internationally.

About the Role
The Administration officer reports to the Administration Supervisor of the relevant work group. As part of the administration team for Specialist Clinics – Alfred Heart Centre, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Skills and Experience

Desirable

• Sound administrative experience - Hospital environment preferred but not essential 
• Personable, customer focused approach, and commitment to high quality service 
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.

Benefits

• Salary Packaging & Novated Leasing through Maxxia.
• On-site car (subject to availability) & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

If applicable, specify specific requirements that you require in the cover letter or CV.

If you have any questions, or wish to know more about the role, please contact Yvette Marris, Alfred Heart Centre Supervisor, on [email protected].

Applications closing 11pm AEST, Friday 12th June 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.