Administrator - Housekeeping - Jumeirah Al Naseem

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for an Administrator - Housekeeping to join Jumeirah Al Naseem. The main duties and responsibilities of this role include:

• Provide comprehensive administrative support by maintaining housekeeping databases, filing systems, records, invoices, purchase orders, and correspondence to ensure accuracy and up-to-date information.
• Handle day-to-day administrative tasks including scheduling staff rosters, coordinating appointments, travel arrangements, maintaining records, and responding to inquiries from colleagues, vendors, and guests.
• Organize and maintain both digital and physical filing systems for housekeeping reports, checklists, contracts, inventory logs, and departmental documents as per management instructions.
• Assist in the planning and execution of departmental meetings, training sessions, and events, while supporting the implementation of housekeeping policies, procedures, and efficiency improvements.
• Manage communication and liaison duties by sorting and distributing incoming materials, maintaining mail and courier procedures, monitoring office supplies, and coordinating with other departments and external vendors.
• Uphold Jumeirah’s standards of excellence by ensuring confidentiality, maintaining professional appearance, following HSE and departmental SOPs, and performing additional duties as assigned to support smooth housekeeping operations.

About You

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a luxury 5-star property.
• Fluent in English, additional language is an advantage.
• Strong knowledge of Microsoft Office products, Opera PMS (Cloud), HotSoS, and Sevenrooms.
• Strong interpersonal and communication skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)