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AI Orchestration Engineer

RecordPoint
7 hours ago
Full-time
On-site
Melbourne, 07

JobsCloseBy Editorial Insights

RecordPoint is seeking an AI Orchestration Engineer in Melbourne to design and implement a continuously operating, agentic GTM operating system that monitors signals, reasons about opportunities, and proactively supports sales execution. You will build a scalable multi‑agent orchestration framework, design signal pipelines from Salesforce, Microsoft Teams, internal knowledge bases and external feeds, and develop reasoning components for opportunity detection with explainability and source attribution. You’ll own production‑grade integrations with Salesforce and Teams, enforce governance by design with permission‑aware data access, audit trails and human approval workflows, and champion maintainable code with robust testing and CI/CD. Required: 5+ years backend or platform engineering, hands‑on AI/LLM workflows, proficiency in Python, TypeScript/Go or similar, cloud‑native patterns, secure auth and data pipelines. Apply via the button with your CV; police background check is required; no recruiters.

RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. 
 
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).  
 
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 130+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.  
 
 

About the role:

RecordPoint is building a continuously operating, agentic Go-To-Market (GTM) operating system that monitors signals, reasons about opportunities, and proactively assists sales execution. As an AI Orchestration Engineer, you will design and implement the underlying multi-agent orchestration framework, integrations, and governed AI capabilities that make this possible. You will write repeatable, maintainable code; establish best practices with your manager; and enable a broader internal community of AI Orchestration Engineers through 1:1 training, peer mentoring, workshops, and showcases.

You Will Build

  • Agentic orchestration framework supporting proactive, verticalized GTM personas (e.g., Public Sector, FSI, Healthcare)

  • Signal collection pipelines from external and internal sources (news, regulations, competitor activity, Salesforce, product/roadmap systems, Teams, analytics)

  • Reasoning and decision components for opportunity detection, account prioritization, and next-best actions with explainability, source attribution, and confidence

  • Content generation services for tailored messaging, executive briefs, sales presentations, and demo recommendations

  • Production-grade integrations with Salesforce, Microsoft Teams, internal knowledge bases, and external intelligence feeds

  • Governed AI foundations: permission-aware data access, audit trails, human approval workflows, model/prompt governance, and safe action boundaries

You Will Deliver:

Engineering & Architecture

  • Design modular, reusable agentic components and orchestration patterns that scale across GTM and future operational domains

  • Implement robust data ingestion, normalization, correlation, and opportunity scoring pipelines

  • Build vertical specializations via configurable context, taxonomies, and policy-aware prompts

  • Deliver observability, telemetry, and reliability tooling for always-on, proactive agents

  • Embed explainability and traceability into recommendations, including evidence linking and rationale

    • Integration & Platform

    • Own end-to-end integrations with Salesforce, Microsoft Teams, product delivery and roadmap systems, analytics platforms, and external signal sources

    • Establish extensible connector patterns, error handling, and backoff/queueing strategies for scale

    • Partner with Security and Data teams to enforce governance-by-design

      • Quality & Best Practices

      • Champion maintainable code: clear module boundaries, testable units, typed interfaces, and robust CI/CD

      • Define coding standards, review guidelines, and documentation practices with your manager

      • Instrument performance budgets and SLAs for agent latency, throughput, and uptime

        • Collaboration & Enablement

        • Work closely with the GTM Team to translate market and sales requirements into agent capabilities tied to measurable outcomes

        • Run internal workshops, peer mentoring, and 1:1 training to upskill engineers and domain experts into AI Orchestration contributors

        • Create showcases and reference implementations that accelerate adoption across RecordPoint

Why RecordPoint:

  • Fast-growth Australian-owned company
  • Flexible work environment and a strong focus on work-life harmony
  • Innovation is our way of life
  • Personal Development budget for all staff
  • Access to Employee Stock Ownership Plan
  • A brilliant graduate program that provides both mentoring and growth opportunities for all
  • Work on a product that makes a real social-good impact on the world
  • Global opportunities!

Required Qualifications

  • 5+ years of backend or platform engineering with a strong track record of building production systems that are maintainable, well-tested, and observable

  • Hands-on experience with AI/LLM-powered applications or autonomous/agentic workflows (tools, planners, memory, retrieval, or function calling)

  • Proficiency in a modern language for services/orchestration (e.g., Python, TypeScript/Node.js, or Go) and familiarity with cloud-native patterns (containers, queues, event streams)

  • Experience integrating enterprise systems (e.g., Salesforce, Microsoft Graph/Teams, data warehouses, analytics) with secure auth and permission models

  • Data engineering fundamentals: schema design, normalization, enrichment, scoring models, and pipeline reliability

  • Strong focus on code quality: automated testing, CI/CD, code reviews, documentation, and architectural decision records

  • Security-first mindset: least privilege, PII handling, auditability, and compliance-aware design

Know more:
By checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about
 
How to apply:
Click the 'apply now' button send us your CV.
RecordPoint is an equal opportunities employer.
We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.
If you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers
 
No recruiters please, we've got this one covered.
You will need to pass a police background check to be eligible for employment at RecordPoint.