AI Product Manager - Personalisation

JobsCloseBy Editorial Insights

SEEK is seeking an AI Product Manager for Personalisation to join the Personalisation squad in Cremorne, reporting to the Head of AI Product, Search and Recommendations. You will define strategy and roadmaps for AI driven content systems that tailor candidate experiences, partner with Data Science and Engineering to frame opportunities, ship models and services, and drive outcomes for millions of job seekers. As an Agile product owner you’ll set quarterly OKRs, align roadmaps with partners, run experiments with the Experiments team, and define success metrics. To apply, tailor your CV to show end-to-end AI and personalisation leadership, data driven decision making, stakeholder management, and cross functional collaboration; quantify impact, demonstrate learning orientation, and highlight readiness to work onsite with SEEK values and flexible options. Only candidates with the right to work in Australia will be considered.

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.

By joining us, you’ll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

Be part of a multi-national tech company with strong core values to help us solve complex challenges for our customers while building a flexible, exciting career – one that could take you anywhere.

We’re looking for people who thrive in dynamic teams and enjoy tackling regular new challenges in a large-scale, modern, and agile environment. As one of Asia Pacific’s largest tech companies, you’ll contribute to multi-lingual systems, solving high-impact problems to the benefit of millions of people within the region.

Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team. Expect a great investment in your career development with access to workshops, conferences and courses while you work alongside seasoned experts.

Job Description

About the role

You will work within the Personalisation squad designing and building intelligent content systems and personalisation engines that adapt candidate experiences to each individual's evolving context. Reporting to the Head of AI Product – Search & Recommendations, you will define problems, set strategy, and ship models and services that power user journeys at SEEK.

This role requires strategic and critical thinking that brings together an understanding of AI capabilities with candidate and marketplace objectives. You will work with Data Science and Engineering teams to frame opportunities, build scalable AI-driven products, and deliver personalisation services to partner product and delivery teams across SEEK's marketplace. The Personalisation squad combines deep candidate understanding, behavioural and contextual signals, and scalable infrastructure to deliver relevant interventions, timely interactions, and adaptive interfaces across channels. You will be accountable for AI-driven products that help millions of job seekers discover roles aligned with their context and preferences.

This is an exciting and ambiguous space where you will shape product ambition, build aligned solutions, and work within AI Platform Services, a team of approximately 25 Data Scientists and Engineers plus 2 AI Product Managers.

Responsibilities

• Define product ambition and strategy for personalisation problem spaces in collaboration with squad leaders
• Build deep understanding of customer jobs-to-be-done, constraints, and product partners' priorities
• Set quarterly OKRs with partners and squad, aligning roadmaps and objectives across stakeholders
• Frame opportunities leveraging Personalisation services and models by engaging current and potential product partners
• Coordinate squad engagement with partner teams to define, build, and integrate new products and services
• Define success measures, track progress, and identify improvement opportunities in partnership with delivery teams
• Collaborate with partners, squad, and Experiments team to design and run experiments, interpret results, and assess implications
• Act as Agile product owner managing the team's product portfolio and dependencies across squads
• Establish effective team processes and coordinate stakeholder updates including steering committees and showcases

Qualifications

Skills and experience

• Strong problem solver with ability to solve complex and ambiguous problems using data-driven approach
• Great communication skills to engage with partners and internal stakeholders effectively
• Ability to engage with and inspire technical teams including building deep understanding of problem domains
• Ability to break constraints and get things done with willingness to roll up sleeves and pitch in where required
• Experience using data and analytics to inform product decisions and measure success
• Strong learning orientation with desire to learn more about Strategy, AI, and Software Engineering

Additional Information

Perks and benefits

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role
• Annual Performance Bonus Plan
• SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future, and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Frequent events including sports days, year-end party, hackathon, and trivia

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.