Airport Customer Service Agent - ELM
Unifi
13 hours ago
Full-time
On-site
Elmira, NY
JobsCloseBy Editorial Insights
Unifi Aviation in Elmira NY is hiring a part-time Airport Customer Service Agent on-site for $16.00 per hour. You are the first point of contact for travelers, assisting with baggage, resolving issues with delayed or damaged items, and using airport software to track luggage while delivering friendly service. The role requires lifting up to 70 pounds, and the ability to work both AM and PM shifts. Candidates must pass a pre-employment drug screen and a background check, be at least 18, authorized to work in the US, and complete SIDA training for airport ID. Benefits include a 401(k). To apply, emphasize customer service excellence, reliability, and your ability to handle heavy items, and note flexibility for shifts and weekends.
General information
Job Title
Airport Customer Service Agent - ELM
Date
Tuesday, August 25, 2026
Entity
Unifi Aviation, LLC
State
New York
City
Elmira
Base Pay Rate:
$ 16.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift, P.M. shift
Requirements and Description
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
* Assists passengers with their baggage pick-up.
* Assists passengers to resolve issues with their delayed, lost, or damaged items.
* Utilizes computer software to track and catalog luggage.
* Handles customer interaction with class in an efficient, effective, and professional manner.
* Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
* Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
* Valid Driver’s License.
* Ability to pass a pre-employment drug screen.
* Ability to pass up to a 10-year background check.
* Must be at least 18 years of age.
* Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
* Must complete SIDA training to obtain airport authority identification security.
* Must be able to carry heavy items up and down jetway stairs.
Benefits
401(k) Retirement Plan
Responsibilities
* Assists passengers with their baggage pick-up.
* Assists passengers to resolve issues with their delayed, lost, or damaged items.
* Utilizes computer software to track and catalog luggage.
* Handles customer interaction with class in an efficient, effective, and professional manner.
* Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
* Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
* Valid Driver’s License.
* Ability to pass a pre-employment drug screen.
* Ability to pass up to a 10-year background check.
* Must be at least 18 years of age.
* Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
* Must complete SIDA training to obtain airport authority identification security.
* Must be able to carry heavy items up and down jetway stairs.
Benefits
401(k) Retirement Plan
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."