AlgoSec Resident Engineer, Germany

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AlgoSec is seeking a hands-on Resident Engineer to support Germany and EMEA customers from a Germany-based role with home office flexibility. You will monitor, operate, and maintain AlgoSec products, perform upgrades, troubleshoot issues, customize where appropriate, and act as a trusted advisor while collaborating with Sales, Delivery, Support, CSM and R&D. Requirements include 3+ years in a similar software role, Linux/UNIX, networking devices, firewall administration (Checkpoint, Cisco, Juniper, Fortinet, Palo Alto), cloud security, fluent German and good English, and the ability to work under pressure and travel up to 50%. To stand out, highlight proven customer engagements, problem-solving wins, and revenue-driving outcomes, plus strong German communication. Nice-to-haves: scripting, APIs, SDN, and an additional European language.

Description

At AlgoSec, What you do matters!  

Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.   

Join our global team, securing application connectivity, anywhere.

We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. 

We are hiring an AlgoSec Resident Engineer to join our Sales team, working with EMEA-based customers, primarily from Germany. 

Reporting to: AlgoSec Resident Engineering Manager 

Location: Germany (Home office) 

Direct employment   

Responsibilities:  

• Monitoring, operating and maintaining AlgoSec products, troubleshooting assistance, upgrade planning, knowledge transfer of key sections of the product. Perform product customizations to a certain level. Consult customer with best practices and being their 'Trusted Advisor'. Working in tight integration with Sales, Delivery, Support, CSM, and R&D departments. 

Requirements

Requirements: 

• At least 3 years’ experience in a similar position, in a software company. 
• Experience in Linux/UNIX environments. 
• Experience with networking devices (Switches, Routers etc.) 
• Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, Palo Alto etc.)   
• Experience working with Cloud platforms and managing Cloud Security.  
• Excellent written and verbal communication skills in German. 
• Good communication skills in English.  
• Ability to operate under pressure in deadline-driven situations and business emergencies.   
• Customer oriented and ability to establish customer’s trust.   
• Problem solver, result driven, demonstrating a ‘make it happen’ attitude, attention to details.   
• Team player, pleasant to work with, with a high level of integrity, bright, self-learner. 
• Act as AlgoSec’s eyes & ears: monitor shifts in customer technical landscape, org structures, or priorities, and escalate key insights to internal teams (Customer Success, Product, Strategy). 
• Ability to identify and escalate revenue-driving adoption or expansion signals. 
• Willingness to travel up to 50% of the time, including frequent on-site visits to AlgoSec customers in EMEA.  

Advantages: 

• Linux script: Perl/ Python/shell.  
• Knowledge of APIs (Java, REST). 
• Virtual routing and Software-defined networking. 
• Working knowledge of an additional European language (French, Spanish, Italian). 

AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.