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Alpheratz Project - English (Canada) Translation Quality Reviewer

Welo Global
4 hours ago
Full-time
On-site
Canada

JobsCloseBy Editorial Insights

Alpheratz Project - English (Canada) Translation Quality Reviewer at Welo Global seeks experienced language professionals for an on-site, full-time role in Canada to review and refine English Canada customer service content, focusing on improving machine translated materials for accuracy, natural language, and guideline alignment. You’ll conduct second-pass quality reviews, calibrate severity assessments, and identify systemic MT quality issues such as recurring error patterns, tone mismatches, and terminology inconsistencies. You’ll provide high-level qualitative feedback that informs final quality reporting and continuous improvement. The project is ongoing with ad hoc tasking and variable volumes; hourly rate is $30. To apply, emphasize native EN Canada proficiency, MT evaluation or localization QA experience, familiarity with linguistic QA frameworks, sharp attention to detail, and the ability to work independently while delivering actionable feedback; include examples of past QA reports and improvements showcasing tone and terminology alignment in customer service content.

We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining English (Canada) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
 
What you’ll do
Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
Validate and calibrate severity assessments to maintain alignment with quality standards.
Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
 
Project details
Language: English (Canada)
Content type: Customer service content (general)
Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $30

Requirements

  • Native proficiency in English (Canada).
  • Experience in linguistic quality review, MT evaluation, or localization quality assurance.
  • Strong familiarity with linguistic QA frameworks and error classification.
  • Excellent attention to detail and a quality-focused, analytical mindset.
  • Ability to work independently and provide clear, actionable quality feedback.