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Alpheratz Project by Welo Global seeks an experienced English (UK) Translation Quality Reviewer to join a full-time onsite team in the United Kingdom on an ongoing ad hoc workload for customer service content. You'll perform second-pass QC on MT outputs, calibrate severity ratings, identify recurring error patterns, tone issues and terminology inconsistencies, and provide high level qualitative feedback feeding into final quality reporting and continuous improvement. The ideal candidate is a native UK English speaker with proven linguistic QA or MT evaluation experience, familiarity with QA frameworks, meticulous attention to detail, and the ability to work independently and clearly communicate actionable feedback. To apply, tailor your CV to MT QA, cite concrete improvements you achieved, and show readiness for intermittent tasks and onsite collaboration; highlight availability and relevant samples.
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining English (United Kingdom) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
Validate and calibrate severity assessments to maintain alignment with quality standards.
Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
Project details
Language: English (United Kingdom)
Content type: Customer service content (general)
Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Requirements
- Native proficiency in English (United Kingdom) and strong English skills.
- Experience in linguistic quality review, MT evaluation, or localization quality assurance.
- Strong familiarity with linguistic QA frameworks and error classification.
- Excellent attention to detail and a quality-focused, analytical mindset.
- Ability to work independently and provide clear, actionable quality feedback.