Application Support specialist – ATM CDM

Specifications

Description of Knowledge / Skill etc.

Desirable or Essential

A.      Education

·                           General

·                           Professional

•       ATM/CDM/ITM Aptra activate/Aptra vision/ATMX  knowledge

•       Web Services

•       Server OS ( Linux, Windows) basic operation knowledge

•       SQL knowledge.

•       Minimum Graduation in IT and Computer science.

•       Experience in troubleshooting ATM/CDM Aptra activate Application and production support

• Extensive experience with payment systems like payment gateways, ATM switches
  
• Ability to manage and support multiple applications.
  
• interested in finding the root cause and recommend actions for permanent fixes and possible workarounds.
  

B.      Knowledge & Skills

·      Technical

• Strong knowledge and troubleshooting  experience in ATM/CDM/ITM aptra activate applications
  
• Min 3 to 6 Years’ Experience in ATM/CDM Application Production support in Banking/financial domain.
  
• Very good Knowledge in ATM/CDM software/hardware and transactions flows
  
• Ability to read logs & trouble shoot ATM/CDM production issues
  
• ATM/CDM Networking knowledge
  
• Extensive Knowledge of taxonomies (IaaS, PaaS & SaaS) and Data exchange language (JSON , XML)
  
•  Knowledge of ISO8583 & switching standards.
  
• Knowledge of APIs ecosystem and agile delivery principals.
  
• Knowledge of Micro services with nominal knowledge of Mongo DB
  
• Knowledge of SQL server.
  
• Hands on experience in ensuring the resolution for Production issues is accurate and within SLA.
  
• Interested to work on Production Support and root cause investigations.
  
• Should be interested in finding the root cause and recommend actions for permanent fixes and possible workarounds.