EE at BT Group offers an Apprentice Sales Advisor role, full time and onsite in NE27 0QJ, with a starting salary of £22,527 rising to £26,738 after the apprenticeship and an uncapped commission scheme. You’ll complete a 15-month NVQ Level 2 in Customer Service, supported by a dedicated study day each week, a college tutor, and extra coaching, plus travel loans, online GP and strong tech discounts. No prior experience is required, just a great attitude and a willingness to learn. To apply, tailor your CV to show communication and customer service potential, describe your interest in tech, and share concrete examples of helping others.
What’s in it for you:
At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career.
At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here.
Ready to make your mark? Apply now and let’s start building your future.