Area Sales Manage - Loan DST
MashreqJobsCloseBy Editorial Insights
Mashreq invites applications for an Area Sales Manager Loan DST in the UAE to lead a field sales team responsible for hitting targets for personal banking products and expanding penetration in key organizations. The role emphasizes strong leadership of FOS, headcount planning, coaching of new joiners, and adherence to credit policy and compliance while cultivating relationships with clients to maximize cross selling. Success hinges on KPIs, MIS reviews, and marketing activities. Ideal candidates have an MBA in Sales and Marketing and eight to ten years of banking sales experience, with confident, persistent communication. When applying, showcase proven sales growth, attrition management, training outcomes, and cross functional collaboration with evidence of compliance delivery.
4Key Result Areas
To achieve monthly sales targets of various personal banking products by driving the teams & individuals towards their assigned KPIs.
Identify and develop opportunities to maximize penetration in key organizations.
To ensure headcount plan is maintained through the year by managing attrition & timely recruitment of staff.
Ensure FOS achieves all KPI and KPA standards through the FOS assigned by monitoring phone calls and face-to-face visits besides monthly financial targets.
Identify training needs of the staffs and arrange for appropriate training programs in liaison with MLS.
Maintaining and developing relationships with top management of target market companies & existing customers to enhance the cross-sell opportunities.
Acting as an external personal contact between the bank and its existing and potential markets.
Ensure FOS are conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
Review MIS identify opportunities of growth, sales trends & maintain effective performance management standards.
Ensure FOS drive participation in all team activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
To keep abreast with the market dynamics and share learnings with NSM, Head of sales for areas of Improvement and concerns.
Operating Environment, Framework and Boundaries, Working Relationships
Competitive, dynamic, volatile and regulated business environment with low entry / exit barriers.
The job holder will be operating within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out in the Bank’s Credit Policy Manual.
Candidate must effectively / actively liaise with his superiors and direct reports within the business unit to achieve business objectives.
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Problem SolvingStaff attrition tends to be high in entry level sales and hence 1-1 coaching and leadership is required for new joiners to achieve productivity levels.
Incentives are tracked and paid to staff and assist in any queries.
Hands on relationship management required to ensure effective and timely delivery of banks’ services / products through proactive interaction across various units.
Responsible to resolve customer problems/complaints and handling it till final resolution through coordinating with line managers and other channel partners.
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Decision Making Authority & ResponsibilityResponsible for assisting staff and customers in achieving their goals and objectives.
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Knowledge, Skills and ExperienceSales profile that require confidence, persistence, personality and verbal written
Basic knowledge of products, service policies and processes of Retail Banking.
Graduate, preferably MBA in Sales & Marketing with 8-10 years banking sales experience