Company Description
Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.
Job Description
Key Responsibilities:
- Lead and support all Food & Beverage Department Outlets in achieving their financial and operational targets.
- Lead, mentor, and manage the banquet team, ensuring they consistently deliver exceptional service and uphold the luxury standards
- Oversee the planning and execution of all banquet events, including weddings, corporate meetings, and social events.
- Develop and maintain strong relationships with clients, vendors, and partners to ensure all event needs are met with precision.
- Collaborate with the sales and events team to customize banquet offerings and packages to meet client requirements.
- Manage the banquet department budget, ensuring effective cost control while maintaining the quality and luxury experience for guests.
- Ensure compliance with all health and safety regulations and quality standards.
- Maintain inventory control of all banquet equipment and supplies, ensuring proper storage and maintenance.
- Oversee the preparation, setup, and breakdown of event spaces to meet client specifications.
- Ensure that all events are executed to perfection, anticipating client needs and resolving any issues swiftly and professionally. Continuously analyze feedback to refine processes and improve guest satisfaction.
- Analyze banquet event orders with the Catering Conference Services Department daily.
- Oversee breakdown of function areas as scheduled in accordance to departmental procedures.
- Attend all internal and external meetings which include Pre-convention, BEO, Food and Beverage and all staff meetings.
- Collaborate with Talent & Culture to engage, develop, provide guidance, and hold team members accountable for their performance.
- Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.
- Prepare annual budgets and administer in a fiscally responsible manner.
- Implement effective control of food, beverage, labor and operating expenses throughout the Food & Beverage division
- Assist in the preparing the annual strategic plan and achieve the goals and targets therein
- Ensure the implementation of standards in guest service and constantly seek ways to improve product and service with focus to increase the volumes and profits
Qualifications
• College Diploma in Hotel Management or related field
• Previous experience in a Food & Beverage/Restaurant operations leadership role
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills