Assistant Health Information Management Officer (STMC-Rehab)

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SEHA's Assistant Health Information Management Officer (STMC-Rehab) is an onsite, full-time role in Abu Dhabi supporting the HIM Department across Release of Information, Chart Analysis, Data Analysis and Filing-Retrieval. The successful candidate will deliver excellent customer service, process requests, manage delinquent records, coordinate with physicians, extract and tabulate data from Cerner, and prepare routine reports for Health Authority Abu Dhabi. The role requires 1-2 years in a similar setting, preferably in a large healthcare facility; strong data accuracy, policy knowledge on the release of information, and teamwork are essential. To apply, tailor your resume to highlight HIM operations, provide concrete metrics, and show understanding of privacy and records management, including IT liaison experience and ability to work with cross-functional teams.

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Responsible for providing administrative support to the Health Information Management Department along with its sections, specifically by providing support to the HIM Officer in day to day operations pertaining to a variety of Health Information Management functions, such as, Release of Information, Chart Analysis, Data Analysis and  Filing-Retrieval supervision.  Also responsible for providing excellent customer services; processing actions; performing related day to day work in the Health Information Management Department.
 

Supervising & Performing within Health Information Management Function Areas.    Release of Information:

Contacting patients or their relatives in order to provide, obtaining, and clarifying information pertaining to requested medical reports

Receiving release of information requests and directing patients to the speciality clinics

Receiving, checking and registering all incoming release of information requests

Receiving, registering and processing requests of medical reports pertaining to police cases

Receiving and submitting inpatient reports

Preparing receipt voucher for medical reports

Applying established guidelines and policy governing the release of patient information

Chart Analysis:

Identifying the areas of medical records that are incomplete or inaccurate such as missing doctor’s signature on a discharge summary or missing pathology reports in the medical record, etc.

Identifying delinquent documents in medical records and marking delinquencies and arranging records as per policy in the designated area

Notifying concerned physicians of any incomplete records that need completion in timely manner and subsequently following up with them

Identifying the inconsistencies in the medical documentation and discussing solutions for protecting the legal interest of the doctors, patients and organization, with the Officer

Assisting physicians while completing their charts

Preparing reports of incomplete medical records and list of medical staff failed to complete the records as per the medical staff by-laws

Managing the list of deficient/delinquent medical records, which lists all physicians with incomplete and delinquent medical records by age of deficiency weekly

Informing the reporting Officer , regarding problems related to completion of incomplete charts, analyzing the routine discrepancies in the system which result in the incompletion of charts and suggesting ways to solve those discrepancies

Filing & Retrieval:

Processing the day to day operations within the filing and retrieval section

Executing appropriate scheduling of staff members in the respective sections and monitoring the workflow

Notifying and following up on outstanding annual performance appraisal and probationary appraisal

Assisting in any other relevant task that may be assigned

Securing the filing room from unauthorized access

Discussing with respective Officers  before recommending solutions

Data Analysis:

Gathering the data needed for all the data analysis to be carried out in the department/section on a timely basis through various modes

Extracting data from Cerner and tabulating it onto relevant templates

Performing first level accuracy and quality checks on the data collected and contacting the data resources in cases of inconsistencies

Entering the collected data into excel sheets in a readable and accessible manner

Transferring the excel sheets and other data templates to the database

Assisting in the analysis of data collected from various sources

Assisting in calculation of all statistical rates and ratios which are required for reporting

Preparing the simpler daily, monthly and annual reports

Preparing the simpler reports for Health Authority Abu Dhabi covering statistics related to all services provided by the facility

Maintaining quality and development   Maintaining & Promoting Health Information Management

Working cooperatively with other Clinical & Non-Clinical staff to ensure data integrity and validity.
Performing administrative support duties to facilitate the work   
Receiving telephone calls and visitors to the counter regarding enquiries of medical reports

Utilizing the all of computerized applications

Ordering and restocking office supplies

Photocopying documents as needed

Record keeping for essential day-to-day work

Sending and receiving information via fax machine

Oversee health information management operations in the department

Reporting any Information Technology related problems to IT support desk and following-up for resolutions

Assuming responsibilities of immediate Health Information Management officer in his/her absence.

Providing customer service and support   Responding to verbal and written inquiries in a timely manner Providing technical expertise in identifying potential issues pertaining to medical records

Discussing with Health Information Officers  before recommending solutions after obtaining and verifying information
Contributing to team effort   Attending regular meetings held by the department/section as appropriate

Establishing and maintaining good communication and relations with staff and gaining cooperation from the team
 

Qualification :- 

 Special Certificate:- 

   Required:
1-2 years experience within a similar role
Desired:
Experience in large healthcare facility