Assistant House Supervisors | Several Positions Available

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MacKillop Family Services seeks full-time Assistant House Supervisors in Canberra, an acting role with extension, to deliver therapeutic support for children in care settings. You will work with the House Supervisor, Coordinator and Case Worker to help young people heal from trauma and reach their potential, while leading shifts, mentoring staff and ensuring consistent care plan delivery in a trauma informed, person-centred way. The ideal candidate is compassionate, reliable and calm under pressure, with strong teamwork and communication, thriving in collaboration. Apply by addressing the full Key Selection Criteria and including your driver licence, Working with Children Check, NDIS Screening and First Aid; shortlisting may begin immediately so apply early. For more information contact Claire Michael at [email protected]

About the role:

The Assistant House Supervisor is responsible for the delivery of high-quality therapeutic support that promotes the emotional, social, and behavioural needs of vulnerable children and young people. These supports are delivered in the home and the community.

The Assistant House Supervisor works closely with the House Supervisor, Coordinator, Case Worker, Therapeutic Specialist, and other Mackillop employees to provide therapeutic care that supports young people to heal from trauma and achieve their full potential.  

About you:

You're a compassionate and reliable professional with a strong foundation in working with young people in therapeutic residential care settings. You bring a calm, patient approach. You are passionate about creating safe, structured, and positive environments where young people can build trust, develop life skills, and feel supported.

You have experience leading shifts, mentoring staff, and ensuring consistent implementation of care plans, with a strong focus on teamwork and communication. You pride yourself on being proactive, organised, and responsive in dynamic environments, while always maintaining a trauma-informed and person-centred approach. You're motivated to support both staff and residents to achieve the best possible outcomes.

This is an acting opportunity with the possibility of extension.

What we offer at MacKillop:

• SCHADS (Level 4) – Dependent on qualifications & experience
• More money in your pocket – salary sacrifice up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply. 

Key Selection Criteria:

To be successful in this role, you will have:

• Work collaboratively with the ITC team to develop strategies and plans for individual young people that address presenting issues, facilitate the development of new skills and perspectives, and increase engagement in education, employment, training and community activities.
• Supervise the day-to-day operations of the house and the care and support of young people.
• Work collaboratively with the ITC team to develop strategies and plans for individual young people that address presenting issues, facilitate the development of new skills and perspectives, and increase engagement in education, employment, training and community activities.
• Foster a spirit of cooperation with good communication and conflict resolution skills.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Claire Michael, on [email protected]

Our offer:

• Generous Salary Packaging - helps increase your take home pay
• Ongoing Career Development, Education and Training
• Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.
• Current first aid certificate with 6-months validity.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.

Curious about the MacKillop vibe? Jump onto Instagram and follow @mackillopcareers for a fun, inside look at our team culture.