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Assistant IT Manager

Accor
19 hours ago
Full-time
On-site
Dubai, 03

JobsCloseBy Editorial Insights

Accor is seeking an Assistant IT Manager onsite in Dubai for the QE2 floating hotel, a full-time role. You will implement and support ACCOR best practices, contribute to the Technology Services knowledgebase, and provide hands-on technical support for PCs, servers, networks, software and IT systems to keep daily operations running smoothly. The job also covers installing and maintaining Windows servers, workstations, databases and peripheral equipment, supporting onboarding by setting up user accounts and access, and collaborating with internal departments to maintain IT security, system performance and crisis readiness. Ideal candidates have 2-3 years of hospitality IT experience, solid knowledge of Opera System, MICROS and MS Office, and a proven, customer-oriented mindset with strong attention to detail. When applying, tailor your resume to hospitality IT, highlight Opera and MICROS expertise, onboarding and security projects, show measurable outcomes, and demonstrate teamwork and a proactive alignment with ACCOR best practices and QE2’s story.

Company Description

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.

Job Description

  • Implement and support ACCOR best practices.
  • Contribute to ACCOR Technology Services knowledgebase.
  • Provide technical support and troubleshooting for PCs, servers, networks, software, and IT systems to ensure smooth daily operations.
  • Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
  • Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
  • Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.

Qualifications

  • 2-3 years of proven IT experience in the hospitality industry
  • Sound Computer knowledge in Opera System, MICROS and MS office applications etc.
  • Displays initiative
  • Customer/people-oriented
  • High attention to detail and ability to complete projects.