Assistant Manager - Events & Conferencing

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Crown Resorts is seeking an experienced events leader for the Assistant Manager, Events and Conferencing at Barangaroo, NSW. Reporting to the Event Service Manager, you will help run a 5-star outlet, oversee briefings and service improvements, and drive exceptional guest experiences across corporate, social and wedding events. The ideal candidate has 3+ years in high-end events, strong leadership and stakeholder skills, solid commercial and sales sense, and the ability to plan and execute under pressure on a 24/7 roster. Hold or be willing to obtain NSW RSA and a clear probity/credit check. Benefits include meals on shift, uniform, parking, and career growth. Apply via Crown Careers with a tailored, outcome-focused resume.

Company Description

Company Description

BETTER BEGINS HERE
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

THE ROLE
Reporting to the Event Service Manager, the Events and Conferencing Assistant Manager assists the manager in the day-to-day running of the outlet, focusing on effective communication to further enhance the customer experience (eg. outlet readiness, briefings, service improvements and operating procedures within the set parameters). The Events and conference Assistant Manager is ultimately responsible for assisting the Event Service Manager to achieve the successful implementation, development and maintenance of all operational procedures, standards and goals within the individual business unit. Responsibility also lies in maintaining the business operation in the direct absence of the manager. Assistance in team participation, inclusive leadership, innovation, financial evaluation and business development, while ensuring optimum quality service to customers at all times in a corporate work environment.

ABOUT YOU

• Extensive experience in an event planning role in a 5-star environment
• A passion for events operations of ALL sizes
• Exceptional leadership, and advanced stakeholder management skills
• Sound commercial acumen and sales skills to manage financial outcomes
• Hospitality/business management qualifications preferred
• 2+ years of high-end event previous experience in a customer-facing role
• Be self-motivated and have the ability to adapt in a dynamic environment
• Have availability to work within a 24/7 rotating roster
• Currently hold or be willing to obtain a valid NSW RSA Certificate

WHAT WE OFFER
A great working culture where you will work alongside industry leaders
Complimentary meals on shift, laundered uniform and discounted parking plus more…

Job Description

Qualifications

Additional information
Unfortunately if you are unavailable to meet the roster requirements or do not have suitable working rights, your application will not be considered.

What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender identity, gender expression, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander peoples; people like you.

Job Description

• Relevant experience in the events operations field, ideally 3+ years of work experience as Events/Banquet Assistant Manager or similar role in a 5- star environment
• Proven ability to lead the events operations team through a variety of events, including corporate, social and wedding
• Exceptional leadership and coaching skills
• Proven ability to work under pressure and to manage competing priorities
• You are a forward thinker and logistic expert  - planning for your operations team success
• A passion for events of all sizes and genuine desire to provide an exceptional customer service experience at all times
• Currently hold or be willing to obtain a valid NSW RSA Certificate

Qualifications

Exceptional probity and credit clearance essential. 

RSA

Additional Information

To be successful, you’ll:

Hold a current RSA certificate.
This role requires you to: 

Work across a rotating roster of morning, daytime and evening shifts
Have previous experience in a restaurant or hospitality environment
Show a willingness to learn 3 plate carry and tray service of drinks.

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.