Assistant Manager Logistics Operations

JobsCloseBy Editorial Insights

Delivery Hero’s Talabat is hiring an Assistant Manager Logistics Operations in Dubai to own fleet performance across bicycles and EVs and tMarts, drive compliance, and partner with Performance, 3PL and Rider Lifecycle to resolve systemic issues. You will operate independently, rely on data to decide, and lead a performing team while refining SOPs and boosting automation. Ideal candidates hold a bachelor’s degree and 3 to 5 years in last mile, e commerce, or mobility tech with proven cross functional impact and strong stakeholder management, plus on ground presence. To apply, tailor your resume with measurable fleet gains and cost savings, cite concrete cross functional projects, and note AI tool experience like Claude, showing familiarity with Dubai market.

Company Description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As an Assistant Manager, you will own the performance of operations - spanning the bicycle and EV fleet and tMart operations. You will be expected to operate independently, drive compliance, and work closely with cross-functional teams to improve how the fleet runs.

Responsibilities:

• Own the operational strategy and performance of the fleet - optimizing the fleet mix across bicycles and EVs, and setting the roadmap in collaboration with stakeholders.
• Track and analyze fleet performance metrics, translating data into structured updates and clear recommendations for leadership.
• Drive compliance at tMarts - visiting regularly, ensuring riders are showing up and following protocols, with consistent enforcement and a clear action plan for violators.
• Identify and drive long-term solutions to recurring operational challenges.
• Continuously refine and improve SOPs - leveraging automation and system enhancements to drive efficiency and reduce manual dependency.
• Drive cross-functional collaboration with Performance, 3PL, and Rider Lifecycle teams to resolve systemic issues and align on priorities.
• Build a high-performing team, foster a culture of ownership and accountability, with clear communication, and alignment across city-level operations.

Qualifications

Education and Experience:

• Bachelor’s Degree required. Master’s preferred.
• 3-5 years of experience in operations, ideally in last-mile delivery, e-commerce, or mobility tech.
• Proven experience managing on-ground teams and working across functions.

Skills and Competencies:

• Analytical thinking with a data-driven approach to decision-making.
• Clear, structured communication across teams and seniority levels.
• Strong ownership mindset — accountable for outcomes, not just outputs.
• On-ground presence — comfortable in the field and confident making independent calls.
• Proven stakeholder management and cross-functional collaboration skills.
• Beginner to intermediate proficiency with AI tools, including Claude.