Assistant Manager - Mattara Hotel

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Seeking an energetic Assistant Manager to drive service standards at Mattara Hotel in Charlestown, a high volume venue with a 12:00 am close and a mix of day and night trade. This hands on role requires leading a team across the bar, bistro and gaming room, supporting the Publican, resolving hiccups before they impact guests, and being a visible floor presence. Ideal candidates bring supervision experience in bar, bistro or gaming, current RSA and RCG or ARCG as required, and the physical ability to move stock and kegs. Highlight local connections, strong people skills, safety, and willingness to complete due diligence checks. Benefits include career growth, exclusive discounts, and wellbeing support.

Job Description

Assistant Manager | Mattara Hotel

We’re on the hunt for our next dynamic Assistant Manager to help keep the Mattara Hotel buzzing. If you are looking for a high-volume management role that offers the rare hospitality perk of a 12:00 am close, this is the position for you!

The Mattara Hotel is a premier local destination, known for its busy bistro, lively bar, and family-friendly atmosphere. We need a hands-on leader who is ready to drive service standards and be a visible presence across the floor. This role is perfect for a professional who thrives on variety and wants to manage the unique energy of both day and night trade without the sunrise finishes.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA and RCG/ARCG as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.