Assistant Store Manager

JobsCloseBy Editorial Insights

Flo & Frankie is seeking a passionate Assistant Store Manager for its Christchurch CBD boutique, a full-time onsite role to inspire a fast-paced fashion team, drive operational excellence and deliver warm, personalised customer experiences while building a positive store culture. You should bring genuine service passion, supportive leadership, the ability to motivate and coach, a results-oriented mindset focused on sales growth and store performance, and strong organisational and problem-solving skills, plus a proactive, adaptable attitude and an interest in fashion. Our perks include above-market pay, staff discounts, ongoing training, development opportunities and head office support. To apply, tailor your CV to showcase leadership and coaching outcomes, quantify improvements in sales or customer satisfaction, and in your cover note connect your values to Flo & Frankie and explain why you want to grow with us.

We’re excited to share an amazing opportunity for a passionate and people-focused Assistant Store Manager to join our beautiful Christchurch CBD boutique.

If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine.

As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture.

ABOUT YOU:

• A genuine passion for delivering exceptional service and building warm, authentic customer connections.

• Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment.

• Confidence to motivate and encourage the team, helping everyone perform at their best.

• A results-aware mindset with a focus on supporting sales growth and strong store performance.

• Experience assisting with coaching and training team members in sales and service.

• Good problem-solving skills, strong organisation, and a proactive, can-do attitude.

• A positive, adaptable approach and a willingness to step up to challenges when needed.

• An interest in fashion and a passion for helping others feel confident and supported.

ABOUT US:  

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too.

OUR PERKS:

• Above market rate, paid hourly for all the awesome work you will do.

• Being a part of a friendly, down to earth, and supportive team of people who embody our core values and vision.

• Generous staff discounts and achievable super sale bonuses.

• Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.

• Ongoing training to ensure you are always up to speed and empowered to be your best self.

• New Zealand based head office team, who are hands on and show instore presence to support you.

• Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.

• Access to free and confidential EAP services

• Opportunity to wear our beautiful Flo & Frankie brands every day!