Assistant Store Manager

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Oscar Wylee is seeking an Assistant Store Manager in Cheltenham to support daily store operations, ensure policy adherence, and step in when the Store Manager is off shift. You will collaborate with Optometrists to deliver a premium customer experience and coach junior team members. The ideal candidate has at least 3 years of customer facing sales experience, supervisory or on-site training experience, and a proven ability to build lasting customer relationships. Optical experience helps but isn’t required. The role offers growth and potential relocation support. To apply, highlight leadership, sales results, problem solving, and teamwork, tailor your resume to the duties, and note willingness to relocate.

Stay on trend with a free pair of prescription glasses every six months!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. 

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

Our Assistant Store Managers support our Store Managers oversee the day to day operation of the retail arm of our service and ensure compliance to company policies and procedures, particularly when the Store Manager is not on shift.

Assistant Store Managers collaborate closely with our Optometrists to deliver a superior customer experience. They set a positive example for our store team members who also rely on their ability to resolve less complex problems.

About the person

This role suits are range of people including those who work in retail and healthcare industries. Optical industry experience is helpful, but not essential. We are looking for effective and caring leaders who are organised, able to think on their feet and make good decisions that support the continued growth of our brand. Other requirements:

• Minimum 3 years of strong experience in customer facing roles involving sales.
• Experience supervising other workers and delivering on-site training to junior members of a team.
• Ability to demonstrate the skill of building meaningful and long-term relationships with customers.
• Collaborative and consultative team-work and leadership style.

This is a great organisation for someone looking to continue to grow beyond a customer facing role and we are often able to support relocation to meet the work-life needs of our staff.

If you are interested in joining a growing global network of optometry service providers please apply. We look forward to reading your application.  

Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications. However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.