Mashreq seeks an AVP, Business Development Manager- Loan DST in UAE for full-time work to sell personal banking products to retail prospects and strengthen relationships with clients while meeting monthly targets. The role centers on developing team goals aligned with the unit’s strategy, employing a Hunter Model to onboard companies and drive cross-sell with Corporate and SME Banking while ensuring compliant onboarding, KYC AML FATCA, and payroll banking processes. You will manage TAT, maintain CRM records, and drive digitization and micro marketing with kiosk targets. To apply, tailor your resume to show measurable wins in onboarding, cross-sell, CRM, and UAE market exposure, and craft a concise cover letter that demonstrates results, persistence, and integrity.
Sell entire range of Personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.Achieve monthly sales targets in the financial year.
Assist in the development and implementation of team goals and objectives, ensuring alignment with the Units strategic direction.
Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
Relationship-manage a portfolio of approved companies by developing key contacts and relationships – ‘Hunter Model’ as feed for team - will carry specific company on-boarding targets
Maintain and develop relationships with existing customers & companies to enhance cross-sell opportunities – will take-up specific company cross-sell/penetration targets
Work closely with Corporate and SME Banking units to empanel them for Retail cross-sell
Demonstrated experience in company empanelment, including onboarding, compliance management, maintaining strategic partnerships and managing payroll banking processes.
Conducting targeted micro marketing activities that include Kiosk activities – will carry specific targets on # of kiosks activities held; Open doors for team
Will support SM/ASM in driving digitization/automation target - will carry a sub-target
Prospect in targeted segments that require meeting standards in phone calls, and f2f visits.
Handling objections with a view to getting the customer to buy or company to transfer payroll.
Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.
Sales profile that requires confidence, persistence and good verbal/written Skills
Knowledge of products, service policies and processes of Retail Banking.