AYS Agent - Front Office

JobsCloseBy Editorial Insights

Marriott International is hiring an AYS Agent - Front Office in Dubai to deliver memorable guest experiences from check in to check out and beyond, handling guest requests, operational tasks, reports, and sharing local highlights with initiative. Success relies on safety, confidentiality, policy adherence, professional appearance, and protecting assets, with the role requiring standing or moving for extended periods and light lifting up to 10 pounds. What matters most is a guest first mindset, reliability, teamwork, and the ability to juggle tasks while maintaining high standards. To apply, tailor your resume to hospitality service, include concrete examples of problem solving and local knowledge, show flexibility and a commitment to equality and inclusion, and confirm eligibility to work in Dubai.

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.