Barista

Costa Coffee is looking for a friendly Barista to join the Serpentine Green store in Peterborough, on site. The role is set up for around 18 hours a week and offers flexible shifts to fit your schedule and the needs of the shop. If you love great coffee, enjoy chatting with customers and keeping a store running smoothly, this could be a good fit.

The Costa team is known for crafting memorable coffee moments and putting warmth first. They emphasize values like discipline, progress, warmth in everyday work, and a collaborative approach with customers and colleagues. Through the Costa Foundation, staff can also support communities locally and globally, which is part of what makes working there feel meaningful.

If you’re energized by helping people, enjoy working in a team, and want a role where your day revolves around espresso, pastries and friendly service, you’ll likely feel at home behind the Costa counter.

Behind the espresso bar at Serpentine Green

You’ll serve great coffee and create an energising customer experience that leaves people coming back. You’ll learn the full menu, keep high standards, and make sure the store stays clean, welcoming and well organized. You’ll work with colleagues as a team to keep the shop running smoothly and to make the store the best it can be for every guest who walks in.

Your toolkit for the counter

Must-haves for this role include a resourceful, adaptable mindset and a positive, can-do attitude that helps you handle a busy shift. You’ll take pride in delivering quality and be accountable for your work. A calm, composed approach paired with clear, friendly communication will help you connect with customers and teammates alike. Finally, you should genuinely enjoy working with people and bring enthusiasm for collaborating with others.

Nice-to-haves aren’t spelled out in the posting, but the right candidate will stand out by showing how they’ve used similar skills in past roles or how they’ve helped a team deliver a great customer experience.

Pay, perks and practical details

The listing sets an annual salary range from £26,000.00 GBP to £28,000.00 GBP. It also notes an hourly rate of £13.12 to £14.12 per hour, with the exact figure location dependent. The role is onsite at Serpentine Green in Peterborough, ENG, and the shifts are structured around 18 hours per week with flexibility to fit both personal needs and the store schedule.

Costa Coffee offers several perks, including a 50% discount on all food and drink in Costa-owned stores, a pension matched up to 10%, and participation in the Coca-Cola share scheme. There is also a Financial Support Fund, and you can learn more about additional benefits at the Costa perks page. The Costa Foundation provides opportunities to support communities nearby and around the world as part of the employer’s broader impact mission.

Note that this listing highlights a flexible approach to shifts to accommodate both the employee and the store, and the role emphasizes friendly, effective teamwork in a busy retail setting.

Advice for applicants

Lead your resume with concrete examples of customer service and coffee‑bar experience, especially where you turned a busy moment into a positive guest interaction. Show the impacts you’ve made in similar settings and the personal energy you bring to a team front line.

When you describe the must‑have traits, include specific situations that demonstrate resourcefulness and adaptability, a sense of accountability, and your ability to stay calm and communicate clearly under pressure. Highlight moments where you supported teammates or helped a group hit a target or maintain a high standard of service.

For interview prep, think through moments where you balanced speed with quality, keeping the menu accurate, maintaining store cleanliness, and contributing to a smooth shift. Be ready to explain how you’d contribute to a welcoming atmosphere and a strong team dynamic, even when things get busy.

Ask a smart question at the end about how the store uses the Sapia.ai chat in the process or about what success looks like for a Barista at Serpentine Green. A good follow‑up could be how shifts are allocated to balance personal needs with store demands, or how Costa Foundation initiatives show up in daily work at this location.

How to apply

Apply via a quick Sapia.ai chat. When you submit, you’ll start with a casual chat consisting of a few simple questions you can answer anytime, anywhere. This AI‑powered step helps the team gauge key traits and skills in a fair way, with humans involved in the final hiring decision. For adjustments, you can reach Costa recruitment at [email protected].