Bilingual Financial Service Representative
First National Bank Texas
17 hours ago
Full-time
On-site
Fort Hood, TX, United States
JobsCloseBy Editorial Insights
First National Bank Texas is hiring a Bilingual Financial Service Representative for a full-time, onsite role at Fort Hood. You’ll provide prompt, friendly service, assess financial needs to recommend solutions, and assist customers with banking needs while handling cash, balancing procedures, and overseeing ATM operations. Fluency in English and Spanish is required, along with a high school diploma and 3 to 6 months of customer service experience; money handling is a plus. You must stand or walk for extended periods and lift up to 50 lbs, and be flexible for evenings, weekends and holidays with a background check. Highlight cash accuracy, relationship building, and cross selling in your application.
* Provide prompt, efficient and friendly service to all customers
* Explore customer financial needs to recommend services and products
* Conduct business development visits to promote the bank s services and products
* Assist customers with banking/financial needs
* Remain knowledgeable about products, fees, policies and current offers to assist customers with product suggestions
* Cash handling and adherence to proper balancing procedures
* Accountable for the achievement of monthly targets as assigned
* Operate the cash vault according to established policy and procedures
* Balance the ATM and coin machine
* Assist customers through the commercial teller window
* Regular and predictable attendance and punctuality
* Other duties as assigned
* Explore customer financial needs to recommend services and products
* Conduct business development visits to promote the bank s services and products
* Assist customers with banking/financial needs
* Remain knowledgeable about products, fees, policies and current offers to assist customers with product suggestions
* Cash handling and adherence to proper balancing procedures
* Accountable for the achievement of monthly targets as assigned
* Operate the cash vault according to established policy and procedures
* Balance the ATM and coin machine
* Assist customers through the commercial teller window
* Regular and predictable attendance and punctuality
* Other duties as assigned
Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Schedules are prepared based on business need and subject to change at any time.
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs
* Required to stand or walk for extended periods of time dependent upon branch location
* Schedules are prepared based on business need and subject to change at any time.
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs
FNBT is an equal opportunity employer.
* At least 18 years of age
* High school diploma or equivalent
* Ability to communicate clearly and professionally in both Spanish and English
* 3-6 Months experience working in a customer service environment preferred
* 3-6 Months experience handling and balancing large sums of money preferred
* Strong desire and ability to build long term customer relationships through passion, commitment, listening and understanding.
* Ability to work a flexible schedule including evenings, weekends, and holidays.
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* High school diploma or equivalent
* Ability to communicate clearly and professionally in both Spanish and English
* 3-6 Months experience working in a customer service environment preferred
* 3-6 Months experience handling and balancing large sums of money preferred
* Strong desire and ability to build long term customer relationships through passion, commitment, listening and understanding.
* Ability to work a flexible schedule including evenings, weekends, and holidays.
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
Must be bilingual in English and Spanish
Location
FHNB Hood Road
Location Address
Bldg. 109 T.J. Mills Blvd.