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Business Analyst

CDL Software
13 hours ago
Full-time
Remote
Worldwide
£38,000 - £43,000 GBP yearly

JobsCloseBy Editorial Insights

CDL Software is seeking a Business Analyst to join its agile Digital Delivery teams in a permanent full time hybrid role based in the North West UK. You will work with Product Owners, analysts and software engineers to elicit and analyse business requirements, write user stories and maintain a prioritised backlog, contribute to scoping briefs and solution designs, and help shape the AI Driven Development Lifecycle. Expect cross functional collaboration, stakeholder management and a focus on continuous improvement through CDL’s Analyst Community of Practice, with coaching and clear progression paths. The role offers salary up to £43,000, hybrid working (2 days a week in the SK4 2HD office) and a strong benefits package. For applicants, tailor your CV to showcase Jira and AWS familiarity, cross functional delivery, concrete outcomes from prior projects, workshops you’ve led, and a demonstrated commitment to learning and inclusion.


Business Analyst

Department: Service Management

Employment Type: Permanent - Full Time

Location: North West UK - Hybrid

Compensation: £38,000 - £43,000 / year


Description

We are looking for a Business Analyst who will work as part of our agile cross functional software engineering teams in Digital Delivery.

Do you enjoy working within a fast-paced challenging environment, with opportunities to grow?

A passionate and enthusiastic forward thinker, you will work closely with CDL’s Digital clients, alongside our Product Owners, analysts, and software engineering teams to identify and analyse business requirements and support application and process changes through the delivery lifecycle.

As part of a growing community of practice you will receive coaching and mentoring from other team members and there will be numerous opportunities to expand and increase your skills within an Analyst role.

As CDL continues to evolve its AI-Driven Development Lifecycle (AI-DLC), you will play an important role in shaping requirements, validating AI-generated outputs, and ensuring solutions deliver value in a safe, effective and sustainable way. You will work across business, product and technology teams, helping navigate complexity and turn outcomes into actionable delivery plans.

As part of our growing Business Analysis Community of Practice, you will benefit from ongoing coaching, mentoring, and collaboration with experienced professionals. We are committed to supporting your career development, offering opportunities to broaden your skills, gain exposure to diverse projects, and progress within the Business Analysis profession.

About CDL
CDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.

We have built a collaborative and creative culture, leveraging AI-driven solutions to enhance our products, processes and decision-making. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.

In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients!

What You'll Do

  • Actively participate and contribute to the Analyst community of practice, sharing experiences and knowledge with other analysts
  • Maintain and increase knowledge of design processes, tools, analysis best practice and architecture of CDL applications.
  • Operate with a continuous improvement mindset towards the products they look after.
  • Liaise with Product Owners to identify value and develop requirements.
  • Develop requirements storyboards and write user stories with the squad.
  • Work with the squad to refine backlog and prepare tickets for sprint planning using INVEST criteria.
  • Carry out incident management and investigation based on set priorities. 
  • Work with cross functional teams to solve problems and develop solutions.
  • Write scoping briefs and solution design documents.
  • Contribute to a BA community of practice to improve skills and working practices.
  • Facilitate workshops in person and online.
  • Manage technical, product and business stakeholder groups.


About You

  • Elicit and document business requirements, writing user stories and working with the product owner to ensure that there is a prioritised backlog of work.
  • Participate in defining and proposing solutions to business problems.
  • Proactively demonstrates willingness to learn and increase their knowledge of CDL's family of products.
  • Ability to state a problem formally, concisely, and clearly to then help derive a solution.
  • Collaborate and actively contribute to Agile ceremonies such as stand-ups, planning sessions and retrospectives.
  • Produce documentation including diagrams using relevant diagramming tools.
  • Understanding the software development lifecycle
  • Experience of working in cross functional teams
  • Confidence when using JIRA. 
  • Familiarity with AWS Cloud Solutions


What You'll Get

Salary

The salary for the role of Business Analyst pays up to £43,000p.a. providing a fantastic opportunity for career progression through CDL’s clearly defined career framework (https://progression.cdl.co.uk/).

Your growth and advancement within CDL are only limited by your own ambition and effort.

Benefits

🏠🏢 Hybrid Working (2 Days a Week in the office - SK4 2HD)
⏱️ Flexible working.
🌴 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
🏆 Top employer for 10th year running
🌱 Excellent training and development platform
🪜 Opportunities for career progression
💙 Health and Wellbeing Programme
☕ Virtual activities, lunch and learns, coffee mornings and meetups.
🛡️ Life and health assurance
⚡🚗 Electric Vehicle Scheme
🎖️ Established Recognition Award System
👶 Great Parental Benefits
🌍 Diversity and Inclusion network
💰 Pension scheme
🤝 Community projects and volunteer days
👥💸 Refer a friend bonus

Campus Benefits:
🅿️ On-site free parking
🏢 Open plan modern offices
🤫 Quiet Spaces are also available
🚌 Shuttle bus to and from the station
🍽️ Subsidised restaurant
🎮 Games room, pool & table-tennis tables and chill out zone
💻⚙️ Annual Hackathon & Deep Racer Events
🎉 Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
💇‍♂️ Car wash, barber, yoga classes, boot camp and massage services all on site
🚲 Cycle to work scheme
🚿 Shower and dry rooms

Diversity and inclusion:
We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking.
CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.

Recruitment Agency Notice:
CDL have a PSL in place, but haven't used them for over 3 years, therefore be advised that any unsolicited submission of candidate details - including but not limited to LinkedIn profiles, CVs, or resumes (whether redacted or unredacted) - will be considered freely given and unsolicited. As such, these submissions will not be subject to any fees, terms, or obligations on our part.

Only candidate profiles that have been formally discussed with and approved by our Talent Acquisition (TA) team prior to submission AND submitted by agencies on our Preferred Supplier List (PSL) operating under agreed terms are authorised to submit candidates. Any submissions from non-PSL agencies, or those made outside of agreed processes, will be deemed non-compliant and will not be eligible for any fees or consideration.