Business Development Representative (US Market)

Sana Commerce is a fast-growing SaaS company that helps manufacturers navigate the complexities of B2B buying by delivering connected, guided digital experiences. The team promotes an inclusive environment and believes a diverse workforce strengthens the business. They’re on the hunt for a Business Development Representative who will own the pipeline for the Americas from a Dubai base, working in a hybrid setup that blends time in the office with time at home. If you enjoy building conversations, shaping outreach strategy, and partnering with a global sales team to deliver predictable outcomes for customers, this could be a fit. In this role you’ll be a core driver of early-stage momentum, focusing on the Americas and aligning with US business hours to collaborate with the regional sales colleagues. You’ll run high-volume outbound efforts with the help of AI-supported tools, reaching the right accounts at the right moment across email, phone and social channels, and you’ll react quickly to intent signals. Qualifying opportunities using a structured framework will be essential, as you uncover decision-makers, budgets, timelines and criteria before handing qualified leads to Account Executives. You’ll build a deeper regional market view, spotting changing buyer behaviours and shifting market themes that inform who you target and how you talk to them. You’ll also craft prompts and AI workflows to improve research, personalization and messaging, then share patterns you observe to sharpen the team’s approach. Finally, you’ll map events, identify target accounts and attendees, book meetings in advance, convert event conversations into pipeline, and follow up on inbound interest from the website, chat, content and social channels.

Navigating the day-to-day at Sana Commerce

This role is all about turning outreach into opportunity. You’ll own pipeline creation for the Americas by coordinating with the regional sales team and sticking to US business hours. Your days will blend high-volume outbound activity with targeted research, using AI-supported tools to find the right contacts and craft timely, relevant messages that resonate in the buyer’s time zone. You’ll stay on top of intent signals and use them to accelerate conversations with the accounts most likely to move forward, while you determine which prospects are worth advancing to Account Executives. As you qualify opportunities, you’ll apply MEDDPICC to outline value, identify decision-makers, confirm budgets and timelines, and clearly define the decision criteria before handing a well-qualified deal over for closing. You’ll continuously deepen your regional knowledge, tracking market shifts, buyer behaviours and new themes, and translate those insights into smarter outreach, ICP alignment and targeted buying groups. You’ll also write and refine AI prompts and workflows for account research, personalization and messaging, spotting patterns in what converts and sharing them to refine the team’s approach. When events happen, you’ll map target accounts and attendees, schedule meetings in advance and convert those conversations into pipeline, while also keeping up with inbound leads from all channels like website, chat, content and social media.

Your toolkit for this BDR role

Must-haves you’ll bring include a university degree and strong command of English, plus the ability to work during US business hours to support prospects and colleagues across the Americas. You’ll need a competitive, resilient mindset that thrives on hitting targets and sees every setback as a step toward a future win. A positive, coachable attitude with curiosity and a readiness to learn frameworks such as MEDDPICC, along with comfort in stepping outside your comfort zone and quickly picking up a software product, are important. Some experience in a customer-facing or sales-related role, whether in hospitality, retail, customer service, a student job or internship, will help you start conversations and build rapport. An AI-native approach to work is highly valued: you should already use AI tools in daily life or study, enjoy crafting prompts, and look for smarter ways to get things done.

• A bachelor’s degree and strong English communication skills
• Willingness to work the US business hours to support the Americas
• A competitive, resilient mindset energized by targets and comfortable turning a no into a yes
• A positive, coachable attitude with curiosity and a desire to learn MEDDPICC and to adapt quickly to a software product
• Some experience in a customer-facing or sales role where you learned to start conversations and build rapport
• An AI-native way of working, including using AI tools, crafting prompts, and seeking smarter workflows

A flexible hybrid rhythm in Dubai

The position is based in Dubai, United Arab Emirates, and operates on a hybrid schedule: three days in the office and two days from home. It’s a role that keeps you closely connected with the Americas-focused sales team while you’re based halfway around the world. There is also a provision for up to eight weeks of work-from-anywhere per year, giving you a chance to travel or reset while staying productive. The day-to-day responsibilities center on building pipeline, coordinating with regional colleagues, and applying a structured, AI-assisted approach to outreach and qualification.

Advice for applicants

Lead with a resume line that highlights your experience in customer-facing or sales work and your ability to start conversations and build rapport, even if that experience came from internships or part-time roles. If you have MEDDPICC exposure, mention it and show how you’ve used it to shape discovery or qualification decisions. If you haven’t used MEDDPICC formally, demonstrate your comfort with a structured qualification approach and your eagerness to learn more. Show concrete examples of how you’ve used AI tools to speed up outreach or personalise messaging, and be ready to describe prompts you’ve written or workflows you’ve built to research targets or automate repetitive tasks. When you’re asked about working across time zones, share specific examples of how you managed schedules and kept responsiveness high while supporting colleagues in the Americas. In interviews, be prepared to discuss your approach to high-volume outbound, how you identify buying groups, and how you measure and adjust your strategy based on what’s working. Have a ready story about a time you converted a challenging outreach into a qualified opportunity and what you learned from the experience. Finally, consider asking about how Sana Commerce measures outbound impact and how AI-driven outreach is integrated with the broader sales process across the Americas. A good question to end with is how the team plans to balance AI-assisted efficiency with a personal touch in conversations with manufacturers and distributors.