Business Intelligence Consultant

JobsCloseBy Editorial Insights

Visier is hiring SaaS Implementation Consultants to join the Customer Experience team, a remote-friendly role across Canada with a Vancouver hybrid schedule (three days in office, Tuesday to Thursday). The role focuses on maintaining B2B relationships, gathering requirements, translating project information, and leading multi-stakeholder enterprise implementations using data warehousing, ETL, and analytics tools such as Tableau or Power BI. You should have 3+ years in analytics, experience as a lead consultant with external clients, and a proven ability to manage multiple deliverables while keeping documentation accurate. In your application, spotlight concrete business outcomes, your autonomy and collaboration, and align with Visier values; base pay is 80k-105k plus bonus and strong benefits.

Visier is the global leader in Workforce Intelligence that powers every people decision. We bring Workforce AI to life for HR departments through our award-winning, agentic AI technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As the market leader in people analytics, workforce planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously transform.

Founded in 2010 by the pioneers of business intelligence, we have over 85,000 customers in 75 countries—including enterprises like BASF, Panasonic, Domino’s Pizza, Experian, Amgen, eBay, and Ford Motor Company.

To support our continued momentum and our valued customers, Visier is currently seeking SaaS Implementation Consultants to join our growing Customer Experience team. Within this critical customer-facing role, you will work directly with external customers and internal stakeholders throughout the implementation process of our flagship enterprise solution. 

What you’ll be doing…

• Use your consulting skills to maintain B2B customer relationships, gather their requirements, and set expectations accordingly.
• Translate implementation project information clearly and professionally to external customers.
• Collaborate with internal team members and key stakeholders, applying technical leadership and expertise to ensure customer needs are met.
• Leverage expertise in data-warehousing techniques, database management systems and analytic solutions throughout the implementation process.
• Craft solutions for our customers' business problems.
• In collaboration with Customer Success Managers, Solution Architects, and Implementation Managers, proactively handle multiple projects simultaneously, whilst applying creative solutions and problem-solving to achieve results in a timely manner.

What you’ll bring to the table…

• Tertiary or additional professional education in a technical discipline such as computer science, engineering, data science/engineering.
• Excellent demonstrable verbal and written communication skills.
• Minimum 3 years’ worth of experience in analytics which may include working with business intelligence, data visualisation tools e.g. Tableau, MS Power BI), building reports or dashboards.
• Experience in database management systems and data set integrations advantageous.
• Strong knowledge of data extraction, transformation, and loading (ETL).
• You have been a lead consultant (ideally in SaaS implementations) with external clients and are confident in your ability to coach them through multiple solutions for the best possible outcomes.
• Strong analytical and problem-solving skills, ability to think about complex problems and come up with creative solutions.
• Demonstrated experience in managing multiple deliverables and stakeholders in parallel with competing levels of priority.
• You are comfortable learning and working autonomously making the most out of  the resources at your disposal.
• Able to work remotely and be a collaborative team player that builds positive relationships with other team members.
• Ability to maintain accurate customer documentation and case management records.

🌱 Most importantly, you share our values…

• You roll up your sleeves
• You make it easy
• You are proud
• You never stop learning
• You play to win

🚀 How we work & what we offer...

• Fixed hybrid work model for employees in Vancouver: 3 days a week in office (Tuesday, Wednesday, Thursday). 
• Modern, pet-friendly downtown office spaces with collaborative areas and an on-site gym.
• Annual company All Hands in Vancouver, our entire organization travels to our Vancouver HQ for a week of team building, learning and breakout sessions.
• Competitive salary, and top-tier health and wellness benefits.
• Stock options and/or bonus based on your role, location, and employment type.
• Generous paid time off, including volunteering days and extra days over the December holidays.

The base pay range for this position in the $80,000-$105,000/year + bonus.

Benefits and working arrangements may vary depending on your seniority, location and employment type. The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

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