Business Planning Support Coordinator

JobsCloseBy Editorial Insights

Qantas is recruiting a Business Planning Support Coordinator for a 24-month fixed term, onsite at the Mascot Campus, to coordinate regulatory consultation activities, drive process improvement and manage action tracking for the Cabin Crew division. You’ll work with leaders to run consultation forums, prepare agendas and reports, and act as a contact for inquiries, delivering governance and compliance outcomes while enhancing the employee experience. Key priorities include organisation, stakeholder relationship skills, and end-to-end process management. Highlight experience in governance, meeting documentation, and regulatory or WHS support; proficiency in Office 365; tertiary qualifications desirable. Apply by 11:59pm Sunday 30 August 2026; tailor your resume to show tangible improvements and customer-focused service in fast paced environments.

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself to coordinate key business planning, consultation and compliance activities that support our Cabin Crew division 
• Together, we'll drive operational excellence through effective stakeholder engagement, process improvement and business support 
• 24-month fixed-term opportunity based at our Qantas Campus in Mascot 

At Qantas, we're constantly evolving, creating endless opportunities for our people to grow, develop and make an impact. We are a high-performing team that strives for excellence and encourages individuals to contribute meaningful value to the business. 

As a Business Planning Support Coordinator, you will provide critical coordination and support to the Cabin Crew Management team, with a particular focus on regulatory consultation activities, business process improvement and action tracking. You'll work across a broad range of business priorities, ensuring key processes, communications and governance activities are delivered efficiently and effectively.  

Working closely with leaders and stakeholders across the Cabin Crew business, you'll coordinate consultation forums, prepare documentation and reports, support compliance obligations and act as a central point of contact for management and employee-related enquiries. This role offers the opportunity to take ownership of important business processes while contributing to initiatives that enhance both operational outcomes and employee experience. 

You'll have: 

• Strong organisational and time management skills, with the ability to manage multiple competing priorities in a fast-paced environment. 
• Demonstrated experience coordinating business activities, governance processes, consultation forums or operational support functions. 
• Strong process management capability, with the ability to understand, apply and continuously improve business processes and frameworks. 
• Experience preparing agendas, reports, presentations, meeting documentation and detailed minutes. 
• Excellent stakeholder management skills, with the ability to build relationships and work effectively across multiple levels of the business. 
• Strong problem-solving skills, with the ability to identify issues, develop practical solutions and drive outcomes through to completion. 
• Experience supporting regulatory, legislative, compliance or workplace health and safety activities will be highly regarded. 
• Proficiency across Microsoft Office applications, including Excel, PowerPoint, Word, Teams and SharePoint. 
• Strong attention to detail, accuracy and written communication skills. 
• A customer-focused mindset and commitment to delivering high-quality support and service. 
• Tertiary qualifications in Business, Administration or a related discipline, or equivalent relevant experience, are desirable. 

Why the Qantas Group?     

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.      

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.     

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.    
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.    
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.     

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. 

Applications Close: 11:59pm on Sunday, 30 August 2026.