Business Relationship Lead - Home Care

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Healthcare Australia is seeking a Business Relationship Lead for Home Care to grow our services across Warrnambool and surrounding areas. This full-time onsite role combines community engagement, relationship building and business development, with onboarding support and close collaboration with state and marketing teams to extend access to quality in-home care. The ideal candidate is a genuine people person who earns trust, communicates confidently and builds durable relationships with clients, families, healthcare professionals and community organisations; extensive sales experience isn’t required. Benefits include a competitive base salary with uncapped incentives, hybrid options and flexible leave. To apply, tailor your resume to show networking achievements, independence and any healthcare or community service exposure, highlight local Warrnambool connections, and provide concrete examples of growing a client base through relationships while demonstrating a learning mindset and a passion to improve home care for older Australians.

Company Description

Healthcare Australia (HCA) is the leading healthcare recruitment solutions provider of nursing staff, aged/disability care workers and medical specialist placements in Australia with operations in every state and territory. 

Job Description

Home care is care that comes to you. With HCA’s home care services, you can maintain your independence in your own home for longer. Whether you need a little help around the house or care for more complex lifestyle needs, our in-home care specialists are experts at developing personalised care plans that meet your unique needs. 

Are you a people person who enjoys building relationships and making a genuine difference in your community?

Healthcare Australia is looking for a motivated and relationship-focused professional to help grow our Home Care services across Warrnambool and surrounding areas. This is a varied role that combines community engagement, relationship building, customer service and business development.

You don't need extensive sales experience to be successful. What matters most is your ability to build trust, communicate confidently and develop strong relationships within the local community.

About the Role

You will build relationships with potential clients, families, healthcare professionals and community organisations to promote HCA's Home Care services across the region. You'll follow up enquiries, support new clients through the onboarding process, attend networking and community events, and identify opportunities to grow our local presence.

Working closely with our State and Marketing teams, you'll play an important role in helping more older Australians access quality care and support in their own homes.

Let's Talk About You!

You may have experience in healthcare, aged care, community services, disability services, customer service, sales, business development or client engagement. Most importantly, you'll be a confident communicator who enjoys meeting people, building relationships and creating positive outcomes.

You'll be self-motivated, organised and comfortable working independently while remaining connected to a supportive national team. Knowledge of Home Care or aged care services will be highly regarded, but we are equally interested in candidates with strong relationship-building skills and a willingness to learn.

What’s In It For You?

• Attractive base salary plus uncapped incentives
• Reward payments for every new customer onboarded
• Flexible and autonomous role with support from a national team
• Genuine career development opportunities with Australia's leading healthcare provider
• Hybrid working arrangements
• Additional leave including your birthday off
• Novated leasing options
• The opportunity to make a real difference in the lives of older Australians every day

Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.