Business Support Fixed Term Contact

JobsCloseBy Editorial Insights

KiwiRail is seeking a proactive Business Support for a fixed term contract, based onsite in Auckland to support the Infrastructure Team across the lower North Island. You will coordinate calendars, meetings and reporting, assist with compliance, invoicing and onboarding of new leaders, and help streamline processes to keep the team running smoothly in a fast changing environment. The right candidate typically has 2 to 4 years of administration or operational support experience, a clean class 1 NZ driver license and willingness to travel to sites, familiarity with travel bookings and invoicing, and a working knowledge of SAP or similar systems; you should be comfortable handling sensitive information, communicating across all levels, and staying organized. To apply, tailor your CV and a concise cover letter to show relevant infrastructure or large organisation experience, highlight SAP and invoicing skills, health and safety compliance, and your adaptability; apply online by 1 March 2026.

• Keep New Zealand on track – focus on delivering New Zealand’s rail future
• Ensure efficiency across a busy and fast-changing environment
• Fixed Term contract role, based in Auckland

Position Description

He kōrero mō mātou | About us

At KiwiRail, we’re here to connect New Zealand sustainably. For more than 150 years, rail has linked people, places, and industries, while showcasing our country to the world. Our purpose, ‘Stronger Connections, Better New Zealand’, drives us to modernise and grow rail and ferry services that support communities, customers, and our people.

We’re a team of more than 4,500, and every connection we make – with each other, with our union partners, with customers, and with stakeholders – matters. Safety, wellbeing, and teamwork are at the heart of how we work. 

He whakamārama mō te tūranga mahi | About the role

This is a wide-ranging support role at the centre of KiwiRail’s Infrastructure business. You’ll provide essential coordination, administration, and operational assistance to our Infrastructure Team across the lower North Island, helping them work smoothly and focus on delivering New Zealand’s rail future.

From managing complex calendars, meetings, and reporting, to supporting compliance, financial processes, and onboarding new leaders, you’ll keep the team organised and connected. You’ll also help improve processes, share information, and ensure everything runs efficiently across a busy and fast-changing environment. 

Ngā pukenga e rapu nei mātou | What you will bring

We’re looking for someone who is organised, proactive, and comfortable working across a wide range of tasks.  Your positive attitude, great people engagement skills with high levels of agility and a financial acumen, will set you up for success in this role. Ideally, you’ll have:

• 2–4 years’ experience in administration or operational support, preferably in a large or infrastructure-focused organisation.
• Clean class 1 NZ driver license and willingness to travel to site.
• Experience with travel booking, invoicing and accounting principles.
• Working knowledge of SAP an advantage.
• Confidence managing busy schedules, deadlines, and sensitive information
• Familiarity with financial, invoicing and compliance systems (SAP or similar)
• Strong communication and relationship-building skills across all levels
• A detail-focused and solutions-oriented approach
• An understanding of health and safety compliance
• Flexibility and adaptability in a fast-paced environment
• NCEA Level 2 (or equivalent), or NCEA Level 1 with experience

A current driver’s licence and your ability to meet safety and compliance checks is a requirement in this position.

Nōu te rourou | What’s in it for you

• Competitive salary and benefits package
• The chance to contribute to major projects shaping New Zealand’s transport future
• Career development opportunities across KiwiRail’s wide network of teams and disciplines
• A supportive workplace that values safety, teamwork, and inclusion
• Opportunities to build strong professional networks across the business

Kua rite, kia rite | Ready to Make a Difference?

If you’re ready to play a vital part in keeping KiwiRail’s infrastructure business running at its best, we’d love to hear from you. Apply online today and help us build stronger connections for a better New Zealand.

KiwiRail is committed to building a diverse and inclusive workforce. We welcome applications from all backgrounds, and we encourage people from underrepresented groups to apply. Together, we’ll keep New Zealand moving forward. 

All aboard for a rewarding career with KiwiRail!

Me pēhea te tuku tono | How to Apply

Submit your CV and cover letter online. KiwiRail employee, please apply using your internal profile.

Rā aukati | Applications close: 1st March 2026 (unless filled sooner)