Care Coordinator - Care Finder Program

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EACH is seeking a Care Coordinator for its Care Finder Program across Outer South Victoria with flexible full or part time and hybrid work. The role requires travel through Cranbourne, Narre Warren, Clyde, Pakenham, Carrum Downs, Officer and surrounding Casey, Cardinia and Frankston areas. Salary starts from $46.70 per hour plus super and salary packaging up to $18,550. You will engage older Australians facing vulnerability, use assertive outreach and a person centred approach to help them access aged care and community supports, guide My Aged Care processes, build referrals and maintain case notes. Qualifications in Social Work or similar and a valid driver’s licence are required; second language is a plus. Apply via the link by 30 July 2026; emphasize empathy, trauma‑informed care, and local knowledge.

Company Description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.

We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.

Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.

Job Description

• Part-time or full-time flexible position available
• Work across the Outer South (this includes within and around Cranbourne, Narre Warren, Clyde, Pakenham, Carrum Downs, Officer as well as travel in the Casey, Cardinia and Frankston areas) + hybrid working conditions.
• Competitive salary starting from $46.70 depending on experience + Super + Generous Salary Packaging benefits of up to $18,550      

The role
Here at Each we are looking for passionate Care Coordinators to join our care finder program, supporting older people who may be experiencing vulnerability, isolation or difficulty navigating the aged care system.
This role is all about meeting people where they are, building trust, and ensuring they don’t fall through the gaps when accessing vital supports.

As a Care Coordinator, you will use assertive outreach and a person‑centred approach to help older Australians understand, access and navigate aged care and other community services. Your day may include:

• Engaging and building rapport with potential clients, their families, and community intermediaries.
• Helping people interact with My Aged Care, including guiding them through eligibility, assessments and next steps.
• Supporting clients to identify and connect with the right aged care and community supports through warm referrals and ongoing follow‑up.
• Establishing strong relationships with local government, community, and voluntary services to promote the care finder program.
• Maintaining accurate case notes and participating in reporting, reflective practice, and ongoing professional development.
• This role requires travel throughout the Cranbourne, Narre Warren, Clyde, Pakenham, Carrum Downs, Frankston and Officer areas, with additional travel across the broader Casey, Cardinia and Frankston regions as required

You’ll be part of a supportive and collaborative team, working both independently in the community and with colleagues across Each.

Who we are looking for
You’re someone who thrives on supporting others and can build genuine connections with older people who may face complex barriers. You’ll bring:

• Experience working with older adults or vulnerable community groups.
• Knowledge of local aged care and community supports, or the ability to quickly acquire it.
• Strong communication and rapport‑building skills, with empathy and active listening.
• A commitment to person‑centred practice, respect, cultural safety and trauma‑informed care.
• Solid problem‑solving skills and confidence with administrative and data‑entry tasks.
• A second language is highly desirable.

Qualifications

• Qualification in Social Work, Human Services, Aged Care, Community Services, Health or similar.
• Current Australian driver’s licence and access to an insured vehicle.

Additional Information

What we offer
Each is committed to developing our people. At Each you’ll be supported to be your best. We provide: 

• Work arrangements that flex to you to allow for a positive work-life balance  
• Brand new VIC team
• Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year  
• Up to $2,650 additional tax-free money to spend towards meals entertainment   
• Opportunities for internal career progression across QLD, NSW, ACT, and VIC 
• Support your wellbeing with access to Fitness Passport, for discounted access to hundreds of gyms, pools and fitness facilities nationwide for you and your family. 
• Support through a comprehensive Employee Assistance Program for you, and your immediate family members  
• Opportunities to continuously grow and develop. 

Next steps
To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position. 
Questions? Contact Nicole Armstrong (Care Finder Team Lead - Older Adults) at [email protected]*
* Applications sent directly to Nicole will not be considered. You must apply via the link. 

Applications Close: July 30th 2026
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today! 

Our Commitment to Inclusion at Each 
At Each, inclusion is at the heart of how we work, connect and care. We’re committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people. 

Next Steps in the Hiring Process 
Learn more about next steps, check out our Hiring Process Guide.

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