Casual Team Member - The Warehouse, Newmarket

JobsCloseBy Editorial Insights

Casual front of house team member at The Warehouse Group in Newmarket offers daily variety, from helping customers to supporting different departments, with no set weekly hours. The role emphasizes strong customer service, proactive help, loss prevention awareness and maintaining a safe store environment. Ideal candidates have experience in customer-facing roles, solid communication, conflict resolution, and a can-do attitude, plus comfort with standing long hours, ladders, and some heavy lifting. If you apply, tailor your CV to demonstrate flexible availability, teamwork, and examples of handling busy periods. Highlight readiness to learn, reliability, and alignment with the company’s customer focus and sustainability initiatives for best chances.

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

Te kaupapa o te tūranga - The purpose of the role. 

Please note this is a casual position with no set weekly hours. 

We are currently seeking customer-focused individuals with a positive attitude and strong work ethic to join our team as casual front of house team members. As a member of our team, you will be responsible for interacting with customers and working across various departments. 

Our front of house team members get involved in all areas of the store, so each day will be different. This role offers loads of variety, customer interaction, and opportunities to learn and progress. We are looking for team players who possess a great attitude, are proactive in assisting customers with product queries and help maintain a safe, secure store environment through loss prevention awareness,

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, particularly in Checkouts, Customer Service & Loss Prevention in retail or hospitality is preferred. Ideally you will have excellent communication skills, conflict resolution awareness and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods, climbing ladders, and undertaking some heavy lifting and maintaining high shop-floor visibility.

Additional Information

Tā mātou tāpaetanga – What we offer

Working for the largest retailer in New Zealand comes with many benefits, including numerous career and development opportunities. If you are looking for a dynamic and rewarding role, then don't miss out on this opportunity!