Join The Warehouse Group in Newmarket as a casual front of house team member and you’ll interact with customers across departments, enjoy daily variety, and help maintain a safe, welcoming store. This casual role has no set weekly hours, with preferred shifts 8:00 am to 5:00 pm or 12:00 pm to 9:00 pm. Candidates should bring customer-facing experience, strong communication, and a positive attitude; be comfortable standing long hours, climbing ladders, and some heavy lifting, with loss prevention awareness. For best results, tailor your resume to highlight relevant retail or hospitality experience, flexible availability, and concrete examples of helping customers and learning quickly.
Ko wai mātou – Who we are
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Te kaupapa o te tūranga - The purpose of the role.
We are looking for people with good availability that are keen to pick up shifts on a casual basis.
Preferred available hours :
We are currently seeking customer-focused individuals with a positive attitude and strong work ethic to join our team as casual front of house team members. As a member of our team, you will be responsible for interacting with customers and working across various departments.
Our front of house team members get involved in all areas of the store, so each day will be different. This role offers loads of variety, customer interaction, and opportunities to learn and progress. We are looking for team players who possess a great attitude, are proactive in assisting customers with product queries and help maintain a safe, secure store environment through loss prevention awareness,
Please note this is a casual position with no set weekly hours.
He kōrero mōu ake - About you
Experience in a customer-facing role, particularly in Checkouts, Customer Service & Loss Prevention in retail or hospitality is preferred. Ideally you will have excellent communication skills, conflict resolution awareness and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods, climbing ladders, and undertaking some heavy lifting and maintaining high shop-floor visibility.
Tā mātou tāpaetanga – What we offer
Working for the largest retailer in New Zealand comes with many benefits, including numerous career and development opportunities. If you are looking for a dynamic and rewarding role, then don't miss out on this opportunity!