Centre Manager | BMVS Perth
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Centre Manager at BMVS Perth is a full-time role overseeing the brand new Perth Medical Visa Services clinic, with profit and loss accountability, operations management, and contract oversight of third-party providers to ensure SLAs and clinical safety. The position emphasizes delivering an exceptional customer experience while complying with Home Affairs and Bupa policies, leading a capable team, embedding the Bupa leadership framework, and driving financial performance without compromising safety. Ideal candidates have proven experience managing medium to large operating environments, strong KPIs, superb communication, and the ability to handle tough conversations. To apply, submit now; interviews begin promptly. Highlight P&L experience, healthcare or front-line operations, and collaboration skills.
General information
Description & Requirements
Be at the heart of it with Bupa
Join us in helping people live longer, healthier, happier lives.
You may know Bupa for our health insurance, dental and optical clinics, and aged care services, but did you know we also deliver visa medical assessments across Australia on behalf of the Australian Government for people who are applying for visas to live, work or study in Australia.
About the Clinic:
A career at our Brand New Soon To Open Bupa Medical Visa Services Clinic in Perth is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers.
Why Bupa?
- Significant Bupa product and service discounts - up to 40% health insurance discount!
- Paid parental leave
- Reward and recognition programs
- Opportunity to build your career with a Global leader in healthcare
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
About the opportunity:
As a Centre Manager you’ll be benefiting from an experienced management team, exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.
Medical leadership experience is obviously a bonus, but this role is also a great career step for those with solid Health Service experience that fit the criteria below.
- 1 x Full Time Centre Manager
- Efficient and effective operations of the Brand New Perth Bupa Medical Visa Services Centre.
- Profit and loss accountability for the medical assessment centre
- Effective management of contracted third party service providers to perform services to required standard
- Deploy consistent operating model which delivers an exceptional customer experience.
- Adherence to clinical safety and quality and Home Affairs Service Level agreements.
- Maximising the profit and loss outcomes for the Melbourne BMVS Centre without compromising clinical safety and quality and SLAs.
- As an experienced leader ensure effective management and leadership practices are adhered to, in order to embed the Bupa Leadership framework within the Centre.
- As a member of the BMVS leadership teamwork in collaboration with your peers to ensure service delivery outcomes are met in accordance with contractual obligations whilst delivering an exceptional customer experience.
- Legal and regulatory compliance, adherence to internal operating procedures together with the management of business risks is the responsibility of every Bupa employee. You are required to comply with Bupa’s risk and compliance policies, procedures, frameworks and regulatory requirements, as they apply to your specific role at Bupa
- Ensure that Bupa Australia’s Health & Safety policy and associated policies and procedures are effectively implemented to minimise risk and to provide employees with a safe working environment and safe systems of work.
You’ll be:
- Available to work full-time 38 hours weekly.
- Significant proven experience leading and managing medium to large scale operating environments in clinical or commercial setting
- Business management skills including the responsibility of managing the profit and loss outcomes
- Previous medical experience desirable, but we also welcome applications from successful experienced receptionist from health industries
- Experience in, and a reputation for, effective time management and delivery on KPIs with evidence of leading a team in the same Exceptional communication, interpersonal, customer service skills and strong business acumen
- Able to face into difficult conversations & deal promptly with issues when they arise
- Exceptional communication, interpersonal, customer service skills and strong business acumen
How to apply:
Apply now! We'll start interviewing as soon as we receive your application.
To learn more about working at Bupa please visit our website: www.bupa.com.au/careers
Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.