CHT Karaka - Care Home Administrator

JobsCloseBy Editorial Insights

CHT Karaka seeks an organised, people focused administrator to support daily operations at one of our Auckland care homes. This front of house role sits at the heart of residents, families, visitors and staff, handling reception, inquiries and essential admin such as financial reporting, payroll and rostering, and general office coordination under the Care Home Manager. The ideal candidate will have strong admin skills, excellent communication, a calm professional manner, comfort with computer systems, sharp attention to detail and a genuine commitment to high quality customer service and empathy for older people. To apply, tailor your CV to show relevant front of house, payroll or rostering experience in care settings and include a cover letter that reflects our values of care, compassion, comfort, companionship and connectedness and confirms your eligibility to work in New Zealand.

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CHT Care Homes is a trusted, not-for-profit organisation with more than 60 years’ experience supporting older New Zealanders. With 21 care homes across the North Island, we are values-led and grounded in care, compassion, comfort, companionship and connectedness.
We’re looking for an organised, people-focused administrator to help support the day-to-day operation of one of our care homes. This is a varied role that sits at the centre of the care home environment, supporting residents, families/whānau, visitors and employees while helping ensure the care home runs smoothly and professionally.

What you’ll do
• Provide front-of-house reception and administrative support
• Welcome residents, families/whānau, visitors and contractors in a warm and professional manner
• Support residents and families/whānau with general enquiries and communication
• Assist with financial administration, reporting and documentation
• Support payroll, roster coordination and administrative processing
• Manage incoming calls, mail and general office coordination
• Support the Care Home Manager and wider team with day-to-day administration and operational tasks

What you’ll bring
We’re looking for someone who is organised, approachable and able to build positive relationships across the care home environment. You will have:

• Strong administration and organisational skills
• Excellent written and verbal communication skills
• A calm, respectful and professional approach
• Confidence using computer systems and learning new processes
• Strong attention to detail and accuracy
• A commitment to high-quality customer service
• Empathy and respect for older people
• Eligibility to work in New Zealand

Why join CHT
We offer a supportive and inclusive work environment that values the individuality and contribution of our employees.

You’ll be part of an organisation that takes pride in the quality of care it provides and the relationships it builds across its care homes and communities.

Ready to apply?
If you’re looking for a meaningful administration role where people and relationships matter, we’d love to hear from you.