Client Experience Office Coordinator
The Davey Tree Expert CompanyJobsCloseBy Editorial Insights
Davey Tree Expert Company seeks a Client Experience Office Coordinator for on-site Needham, MA. You will be the first contact, triaging client needs, fielding calls, producing proposals and initiating contracts, processing time sheets, maintaining databases, ordering supplies, invoicing and AR, and onboarding new hires. Ideal candidates have at least two years in office administration, a valid driver's license, excellent communication skills, and proficiency with Outlook Word and Excel; CRM and SAP experience is a plus, and landscape or construction office exposure is preferred. Compensation is $28 to $30 per hour based on experience, with benefits, a 401(k) match, and an employee-owned culture with growth opportunities. Apply with a resume and tailored cover letter highlighting CRM SAP and onboarding, and AP/AR experience.
Company: The Davey Tree Expert Company
Locations: Needham, MA
Additional Locations: NA
Work Site: On Site
Req ID: 226024
Position Overview
We are currently looking to add a dynamic Client Experience Office Coordinator to join our team.
Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
Compensation
$28- $30 (Based on experience)
Job Duties
- Be the first point of contact and triage the needs of the clients and the office.
- Field current and prospective client calls.
- Proposal production and contract initiation.
- Process employee time sheets.
- Maintain various databases and spreadsheets.
- Order and maintain office supplies.
- Invoice, manage accounts receivable, and maintain files.
- Complete onboarding process with new hires
Qualifications
- Required: Valid driver's license
- Required: Minimum two-years of experience in office processes and office administration procedures
- Preferred: Previous experience working in Landscape and Construction office environment
- Preferred: prior working experience with CRM and SAP systems
- Outstanding telephone and communication skills
- Proficient in Microsoft Outlook, Word, and Excel
- Ability to meet deadlines, attention to detail and accuracy
- Expert organizational skills and ability to multi-task
Additional Information
*All listed benefits available to eligible employees
- Paid time off and paid holidays
- Opportunities for advancement
- All job specific equipment and safety gear provided
- 401(k) retirement savings plan with a company match
- Employee-owned company & discounted stock purchase options
- Group Health Plan
- Employee referral bonus program
- Locations throughout US in major cities and desirable areas
- Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
- Scholarship Program for Children of Employees
- Charitable matching gift program
Divisional Overview
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.
Hartney Greymont, a Davey company, provides a full range of tree care services and is based in the greater Boston, Massachusetts, area. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.
Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.
If you need assistance at any time, please contact us at 1-877-411-7601 or at [email protected].
Employment Type: Permanent
Job Type: Full Time
Travel Expectations: None