Client Service Officer - Court Services - Gosford Hub

JobsCloseBy Editorial Insights

DCJ NSW is hiring a Client Service Officer at the Gosford Hub for ongoing full time, part time or temporary roles across Gosford and surrounding locations; salary is Clerk Grade 1/2, $72,728 to $82,329. The role covers clerical and administrative duties, data entry, records management and supporting court operations with a focus on delivering high quality client service. You’ll need a current Australian driver’s licence, be willing to travel including overnight stays, and thrive in a fast paced, high volume environment with strong tech skills and confidentiality. Apply via the DCJ Careers site with a cover letter (maximum 2 pages) and an up-to-date résumé (maximum 5 pages); applications close 8 March 2026 11:59pm AEST. For questions contact Jason Mortimer or Matthew Oakley.

---

Client Service Officer

Court Services

 

 

Gosford Hub – Gosford, Wyong, Woy Woy, Belmont, Toronto, Broadmeadow, East Maitland (Current vacancies Wyong, Belmont)

Employment type:

• Ongoing Fulltime
• Ongoing Part Time
• Temporary Full Time
• Temporary Part Time
  • Temporary roles may have an opportunity to become fulltime

Salary & Grade – Clerk Grade 1/2 $72,728.00 - $82,329.00

 

 

Your role

 

The Client Services Officer provides a range of clerical and administrative services including, but not limited to, responding to client enquiries, data entry and records management. In Court Services, the Client Services Officer is primarily involved in assisting in the operation of court rooms.

 

 

What you’ll do

 

• Supports the efficient operation of the court including liaising effectively with a wide range of stakeholders.
• Anticipates the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response
• Provides a high level of clerical and administrative support to the court and registry
• Uses computer systems to accurately enter data
• Provides high quality client services
• Supports the effective implementation of improved work practices.
• Adapts to work in different jurisdictions.
• Complies with department policies and practices such as Harassment prevention, EEO, EAPS, Code of Conduct, WH&S, Ethical Work Practices, Disability Awareness, ATSI Strategies.

 

 

What we’re looking for

 

• Candidates must hold a current Australian driver’s licence, be willing to travel to other Court Services locations (this may include overnight stays), and able to work additional days.
• Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment. Click here for more Information about accepting a role within Court Services.
• People with great time management, organisational skills, and the ability to work in a fast-paced high volume work environment.
• You are proficient with different technologies or have the ability to quickly learn and use technology.
• You will also have high ethical standards and ability to maintain confidentiality.

 

 

Download the role description.

 

This role maybe exposed to material that poses a range of psychosocial hazards, please refer to the link for more information:

 

You may be offered a role at any of the locations listed above.  You will be, from time to time, required to travel to any of the locations within the hub, including overnight travel.

 

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

 

 

What We Offer

 

We offer a variety of benefits, including:

 

• A challenging and rewarding career
• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

 

Want more information?  Visit our website to see more information on Working for us.

 

 

We do work that really matters

 

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

 

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

 

Are you ready to join us?

 

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

 

 

Applications close Sunday 08th March 2026 at 11:59pm AEST.

 

Got a question?

 

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jason Mortimer via [email protected].

 

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Matthew Oakley via [email protected]

 

Visit Recruitment adjustments on the DCJ website to learn more.

 

 

Inclusion and Diversity lies at the heart of how we recruit

 

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

 

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

 

Other Information

 

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

 

For more information visit Applying for DCJ jobs on the DCJ website.

 

 

Thank you for your interest in this role. We look forward to receiving your application.

 

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

 

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

 

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.