Client Solutions Director

Two Chairs is shaping a new kind of mental health system, aiming higher for clinicians, clients, and outcomes. The company has earned notable recognition, including 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare, which speaks to its commitment to a strong culture and meaningful impact. Diversity, equity, inclusion and belonging are core principles, and candidates from all backgrounds are encouraged to apply.

The enterprise is hiring a Client Solutions Director to join its Growth organization. The role blends strategy and operations to guide health plan implementations from early deal stages through launch and to partner on cross-client solution initiatives. It suits someone who can stay organized, drive cross-functional collaboration, and influence without direct authority while creatively solving problems.

If you thrive when you’re building momentum across teams, enjoy leading client conversations, and want to help expand access to high-quality mental health care, you could be a strong fit for this role.

Day-to-day rhythm in client solutions

You’ll spend much of your time guiding health plan implementations and partner solutions, working alongside Sales to evaluate feasibility and present what’s possible to payer executives. You’ll help define the operational workflows, data integrations, and clinical referral pathways that make implementations workable and scalable.

Leading end-to-end onboarding for large-scale enterprise health plan partners, you’ll move from contract talks to go-live, keeping the timeline tight and stakeholders aligned. You’ll stay ahead of bottlenecks, technical blockers, or regulatory constraints and push rapid mitigations so launch timelines stay intact.

Cross-functional governance will be a daily craft, with you establishing structures that keep everyone on the same page and ensuring executive sponsorship remains visible. After launches, you’ll oversee a smooth transition to Account Management, monitor early health metrics, and spot opportunities to expand the partnership’s scope or reach.

You’ll also lend your energy to cross-payer initiatives and strategic projects as they arise, bringing a ready-to-act mindset to new opportunities and improvements across the organization.

What you’ll bring to the table

• Extensive experience implementing solutions with health plans, including understanding eligibility integration, claims and billing workflows, utilization management, network operations, and compliance
• A proven track record of managing complex, multi-stakeholder enterprise implementations from strategy through post-launch stabilization, with strong command of project management tools and methods
• A strategic mindset capable of navigating ambiguity, structuring uncharted problems, weighing risks, and making clear decisions in a startup environment
• Exceptional executive communication and influence, comfortable presenting to payer executives and leading joint steering committees
• A data-driven approach with the ability to translate complex data into strategic insights, and familiarity with Looker, Excel, SQL, and Google Sheets
• A genuine passion for mental health access and alignment with Two Chairs’ core values

The description does not list explicit additional nice-to-haves, so no further items are noted here.

Compensation, benefits and the practical details

The base salary offer range is $160,000 to $180,000, with a bonus tied to growth and key objectives.

• Equity in a high-growth startup
• Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day through New Year’s Day
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement savings options
• One-time $200 Work from Home reimbursement
• Annual $1,000 Productivity & Wellness stipend to support your personal and professional goals
• Annual $500 subsidized company contribution to your healthcare FSA or HSA
• Paid parental leave

Outreach Notice to Applicants

We are thrilled that you’re interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward.

If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you.

All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.