Client Solutions Manager, Fashion - Global Business Solutions - Hamburg

JobsCloseBy Editorial Insights

TikTok is seeking a Client Solutions Manager for Fashion in Global Business Solutions, Hamburg, onsite, full-time. You’ll partner with fashion brands and agencies to educate on solutions, lead data-driven optimization, and grow long-term partnerships. The role requires hands-on campaign management, cross-functional collaboration, and regular business reviews to drive adoption and ROI. You’ll act as a product expert, craft compelling materials, and coordinate with international product and engineering teams to resolve issues. Ideal candidates have 5+ years in client solutions or digital marketing, 3+ years in Fashion, strong ad tech knowledge, and fluent German and English. Apply with measurable results, fashion-focused case studies, and evidence of stakeholder management for an on-site Hamburg role.

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The Client Solutions team builds scalable, long-term partnerships through best-in-class campaign services for direct clients and agencies. In this role, you'll join the Fashion team with a focus on Fashion clients, helping top brands craft impactful narratives and drive measurable results.
We’re a team of ambitious, hands-on self-starters who thrive in a fast-paced, results-driven environment. You’ll need to be proactive, highly independent, and confident in client-facing settings—driving strategy, execution, and innovation to shape the future of digital advertising on our platform.

Responsibilities
- Act as a product expert, educating clients and agency partners (media, creative, marketing) on solutions, best practices, and new features to drive adoption and business growth.
- Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
- Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
- Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
- Lead campaign kickoffs and oversee all timelines, asset delivery and optimization opportunities using data-driven analysis.
- Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
- Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.

Minimum Qualifications
- 5+ years of experience in client solutions, account management or digital marketing/advertising.
- 3+ years of experience in Fashion
- 3+ years of media planning expertise and advertising effectiveness/measurement
- Experience of hands-on campaign management across digital platforms and advertising tech products.
- You are able to demonstrate Ad tech product knowledge in the Fashion industry
- Background in performance and app campaigns.
- Excellent verbal and written communication skills in German and English

Preferred Qualifications
- Deep understanding of digital landscape and a passion for social media.
- Detail oriented, with exceptional organisational skills.
- Background/experiences in performance and branding campaigns.
- Proven success in a highly dynamic, rapidly changing environment.