Client Solutions Manager - MENA Growth - Apps - Global Business Solutions (Arabic Speaking)

JobsCloseBy Editorial Insights

TikTok’s Client Solutions Manager for Apps in the MENA Growth team is a client-facing role focused on Arabic-speaking, app-first advertisers across GCC, onsite in Dubai. You will own post-sales relationships, lead performance campaigns, and provide pre-sales technical support on SKAN and MMPs while partnering with Partnership Managers. The role centers on driving user acquisition, lowering CAC, boosting CVR, and maximizing LTV through full-funnel solutions, plus educating clients on new ad products and measurement tools. Success requires sharp analytics, data storytelling, and cross-functional collaboration with Measurement, Product, Creative and Ad Ops. For applications, highlight quantified app-growth wins, GCC experience, Arabic fluency, and a concise pre-sales pitch with a proven case.

---

About the Client Solutions Team:
The Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. As a Client Solutions Manager, you will act as a strategic partner and consultant, combining deep product expertise with critical thinking and analytical acumen to drive client success across TikTok’s suite of advertising solutions.
Our team is composed of digital marketing experts who proactively shape clients' growth strategies, including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships.

Success in this role requires a sharp analytical mindset, strong problem-solving skills, and the ability to thrive in a fast-paced environment. You will be responsible for managing day-to-day client relationships, identifying opportunities, and providing data-driven, scalable solutions that exceed expectations and secure long-term investment.

About the role:
The Client Solutions Manager - Apps is an expert in TikTok's performance & branding advertisement products for app-first clients in various industries in the GCC (e.g., FinTech, travel, utilities, etc.). The Client Solutions Manager proposes full-funnel advertisement solutions to prospective clients in the pre-sales stage and is responsible for campaign operation and optimisation of auction advertisement products in the post-sales stage. The roles & responsibilities also include educating new or additional TikTok ad products and adopting new features to seek opportunities in upselling to existing clients.

Responsibilities:
- Own and grow post-sales relationships with app-first advertisers across industries (e.g., FinTech, travel, utilities, hail riding, etc.), with a focus on driving measurable user acquisition and retention outcomes.
- Partner with Business Partnership Managers in pre-sales by providing technical expertise on SKAN, MMP integrations, attribution modeling, and campaign measurement frameworks.
- Develop, launch, and continuously optimize performance-driven strategies to reduce customer acquisition cost (CAC), improve conversion rates (CVR), and maximize lifetime value (LTV).
- Maximize adoption of TikTok’s performance advertising solutions while ensuring proper measurement setup.
- Translate complex campaign data into actionable insights; run deep performance analyses to surface trends, build benchmarks, and publish case studies.
- Lead performance business reviews, consulting clients on optimization opportunities and product adoption strategies to scale their growth on TikTok.
- Collaborate cross-functionally with Measurement, Product, Creative, and Ad Ops teams to ensure seamless technical setup, creative testing, and accurate performance reporting.
- Champion TikTok’s app advertising solutions internally and externally, sharing learnings and best practices to raise the team’s and market’s overall performance capability.
- Educate clients on TikTok’s evolving performance stack, including measurement solutions, conversion APIs, and SKAN readiness, while collecting feedback to influence product development.