Clinic Support Assistant

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An on-site full-time Clinics Support Assistant at NMC Healthcare in Abu Dhabi supports licensed clinicians by preparing clinical areas, chaperoning, assisting with non-interventional tasks, and, when trained, helping with basic patient care under supervision. The role also covers responding to alarms, sterilizing equipment, managing patient records, scheduling appointments and admissions, maintaining inventory, and providing clear communication to patients and families while strictly following safety, infection control and data protection policies. You’ll need to uphold NMC policies and participate in quality initiatives and regulatory standards, including DOH/DHA/MOH/MOHAP. To apply, tailor your CV to highlight relevant experience, confidentiality, teamwork, and any certifications; note your education level such as a High school diploma or equivalent and any added training.

•    Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
•    Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
•    When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
•    Attend the call bell in the department or to any other alarm in patient’s room and report to the nurse accordingly
•    When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
•    Manage patient records, updating information and ensuring confidentiality and data protection.
•    Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
•    Monitor inventory of medical supplies and restock as needed.
•    Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
•    Adhere to all safety, health, and infection control procedures.
•    Speak up, if something isn't right. 
•    Maintain awareness of and comply with, the NMC Policies and Procedures 
•    Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required 
•    Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
•    Support in the escort of patients within and between departments

•    Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
•    Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
•    When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
•    Attend the call bell in the department or to any other alarm in patient’s room and report to the nurse accordingly
•    When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
•    Manage patient records, updating information and ensuring confidentiality and data protection.
•    Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
•    Monitor inventory of medical supplies and restock as needed.
•    Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
•    Adhere to all safety, health, and infection control procedures.
•    Speak up, if something isn't right. 
•    Maintain awareness of and comply with, the NMC Policies and Procedures 
•    Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required 
•    Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
•    Support in the escort of patients within and between departments

•    High school diploma or equivalent (some employers may require additional certification or training)