Cluster Director of Sales and Marketing

Company Description

Discover two dynamic and distinguished properties located on the iconic Palm Jumeirah in Dubai. Both parts of the renowned Minor Hotel Group, NH Collection Dubai the Palm and Dukes the Palm, Dubai Hotel offer a unique blend of vibrant hospitality, global standards, and local character.

NH Collection Dubai The Palm

A vibrant addition to Dubai’s hospitality scene, NH Collection Dubai the Palm is set on the exclusive West Beach and offers seamless access to Nakheel Mall and other major city attractions such as Burj Khalifa, Dubai Marina, and Dubai Mall.

This 14-storey contemporary hotel features:

• 227 chic guest rooms and suites
• 306 stylish serviced apartments
• A sunset-facing rooftop infinity pool with a sophisticated lounge and bar
• A lively sports bar, soon to be one of Dubai’s favorite social hotspots

Infused with energetic charm and modern elegance, NH Collection Dubai the Palm is redefining contemporary luxury on the Palm.

 DUKES The Palm, Dubai Hotel

Synonymous with timeless British sophistication, Dukes The Palm, Dubai Hotel brings a touch of classic elegance to the city’s vibrant hospitality landscape. With spectacular views of the Arabian Gulf and Dubai Marina skyline, this 5-star destination offers:

• Upscale rooms and luxurious suites
• Award-winning dining experiences
• A private beach and stunning infinity pool
• World-class service rooted in excellence and attention to detail.                                                         
• As part of the Minor Hotel Group, both properties are committed to creating memorable guest experiences and providing meaningful career growth opportunities.

Job Description

The ideal candidate will be a results-driven, strategic thinker with a passion for hospitality and a proven ability to lead high-performing teams across multiple properties. Should be adaptable, innovative, and committed to delivering exceptional guest experiences while maximizing revenue opportunities for the cluster.

• Develop and implement strategic sales and marketing plans to drive revenue growth across multiple properties within the assigned cluster
• Oversee and coordinate sales and marketing efforts for all properties in the cluster, ensuring alignment with overall brand strategy and individual property goals
• Lead and mentor a team of sales and marketing professionals, providing guidance, support, and performance management
• Analyze market trends, competitive landscape, and customer preferences to identify new business opportunities and optimize pricing strategies
• Collaborate with property General Managers and corporate leadership to set and achieve revenue targets and occupancy goals
• Develop and maintain relationships with key clients, partners, and stakeholders to drive business growth and retention
• Create and manage budgets for sales and marketing activities across the cluster, ensuring efficient resource allocation and ROI
• Oversee the development and execution of marketing campaigns, including digital marketing, social media, and traditional advertising channels
• Coordinate with revenue management teams to optimize pricing and inventory strategies across all properties
• Represent the cluster at industry events, trade shows, and conferences to promote brand awareness and generate leads
• Implement and monitor key performance indicators (KPIs) to track the effectiveness of sales and marketing initiatives
• Ensure compliance with brand standards and guidelines across all marketing materials and sales processes
• Collaborate with other departments such as operations, finance, and guest services to enhance overall guest experience and drive customer satisfaction
• Stay informed about industry trends, best practices, and emerging technologies in hospitality sales and marketing
• Provide regular reports and presentations to senior management on cluster performance, market insights, and strategic recommendations.

Qualifications

Preferred:

• Master's degree in Business Administration, Marketing, or Hospitality Management
• Experience working with luxury or upscale hotel brands
• Multilingual capabilities, with fluency in English and one or more additional languages
• Experience with digital marketing strategies and social media management
• Knowledge of revenue management principles and practices
• Familiarity with sustainability and corporate social responsibility initiatives in the hospitality industry