Commercial Account Executive - DACH
TalkdeskJobsCloseBy Editorial Insights
Talkdesk is hiring a Commercial Account Executive D/A/CH to accelerate growth. You will own the full sales cycle from discovery to close, build and manage a multi-channel pipeline with SDRs, and drive solution-based selling of our AI-powered CXA solutions with Solution Engineers, Legal and Deal Desk. The ideal candidate is fluent in German and English, has a hunter mentality with a track record of new logos in software or tech sales, and thrives in a dynamic environment willing to travel. To apply, tailor your resume to highlight pipeline generation, territory planning, CRM discipline and measurable outcomes, call out AI experience, and show alignment with Talkdesk values and our commitment to diversity and inclusion.
At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.
- Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
- Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
- Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
- Talkdesker: YOU!
What is a commercial Account Executive at Talkdesk:
As a Commercial Account Executive D/A/CH at Talkdesk, you will be the driving force behind our growth in the mid-market segment. You will own the full sales cycle, targeting high-growth companies headquartered in Germany, Austria and Switzerland. Success in this role requires a multi-channel approach to pipeline generation, collaborating closely with SDRs, Channel Partners, and Marketing, while maintaining a strong discipline for self-generation.
We are looking for driven, hungry, motivated and ambitious Commercial Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling and truly enjoys selling Ai focused solutions. Bring your passion for customer experience and join Talkdesk on our rocketship to success!
As a Commercial Account Executive at Talkdesk, you will be responsible for…
Pipeline & Territory Management
Multi-Channel Prospecting: Actively build and manage a sales pipeline by collaborating with SDRs, Partner Managers / Indirect Sales, and the Marketing team.Self-Pipeline-Generation: Maintain a "hunter" mentality by proactively identifying and qualifying new business opportunities through outbound cold calling, social selling, and networking.Strategic Territory Planning: Develop and execute a comprehensive territory plan to penetrate the mid-market segment
Sales Execution & Strategy
Full Cycle Ownership: Lead the entire sales process from initial discovery and product demonstrations to contract negotiation and closing.Solution-Based Selling: Conduct deep-dive discovery sessions to understand prospect pain points and map Talkdesk’s AI-powered CXA solutions to their specific business goals & business-casesCollaborative Selling: Coordinate internal resources including Solution Engineers, Legal, Dealdesk, Product and leadership to navigate high value AI deals and ensure a seamless customer experience.
Reporting & Growth
CRM Discipline: Maintain impeccable Salesforce hygiene, ensuring all interactions, deal stages, and forecast dates are accurate and up to date.Market Intelligence: Stay ahead of industry trends, competitor moves, and the evolving CXA landscape to position Talkdesk as the premier CXA & AI providerForecasting Accuracy: Provide leadership with reliable weekly revenue forecasts based on a data-driven understanding of your sales funnel.
What we are looking for…
- Bachelor's degree in Business Administration, Marketing, or a related field
- Fluent in German & English
- Proven experience in commercial sales roles, with a track record of driving new business opportunities and expanding existing business
- Strong hunter mentality with willingness to own your success from pipeline generation to bookings, proven experience of being able to create self generated opportunities
- Individuals who enjoy the challenge of Net New Logo’s
- Experience in software or technology sales is strongly preferred
- Existing experience in AI focussed sales is a big plus
- Strong understanding of sales methodologies and the ability to develop and execute effective sales strategies
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and internal stakeholders
- Strong analytical and problem-solving skills, with the ability to analyze complex data and make strategic recommendations
- Experience working in a fast-paced, dynamic environment, with the ability to manage multiple priorities and stakeholders
- Willingness to travel as needed
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)