Community Development Coordinator

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City of Ottawa invites applications for a Community Development Coordinator in the Homelessness Systems & Operations Unit. This full-time temporary role (up to one year), onsite at 100 Constellation in Nepean, offers 35 hours per week and a salary of $85,947.68 to $104,577.20 (2025 rates). You will be the single point of access for businesses, residents and communities, build partnerships to enhance resource sharing, and lead consultations to identify service needs and improve homelessness service delivery. The ideal candidate has a four-year degree and at least six years of relevant experience, strong project management and communication skills, Day 1 readiness in French and English, and knowledge of community development, program evaluation and health and safety. A Vulnerable Sector Check is required; diversity and inclusion are valued. Apply with a resume that demonstrates leadership in community engagement, measurable outcomes, and the ability to work in a matrix environment, and highlight language proficiency.

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Requisition ID: 19709  
Department: Community & Social Services Dept.  
Service:Housing and Homelessness Services
Branch: Homelessness Systems & Operations 
Employment Type: 1 Full-time Temporary - Up to 1 year 
Work Hours: 35.00 hours per week
Affiliation: CIPP 
Salary Information: $85,947.68 - $104,577.20  annually (2025 rates of pay)
Location: 100 Constellation, Nepean  
City: Ottawa, ON 
Job Category: Community and Social Services 
Application Close: 06/02/2026

JOB SUMMARY

The Homelessness Systems and Operations Unit is responsible for planning and managing the effective functioning, coordination and monitoring of the homelessness service system, which involves the effective delivery of services to the community through non-profit agencies/for profit providers, including street outreach, housing with supports and transitional/supportive housing, Housing First including housing subsidies, general housing assistance and residential service homes.

You will act as a single point of access for businesses/housed residents and communities. You are responsible to establish and maintain relationships to enhance collaboration and resource sharing and develop and implement strategies for increasing community engagement. You play a leadership role in developing and implementing local strategies to determine service needs by organizing and facilitating consultation initiatives. You are responsible for resolving conflicts and problem solving to develop solutions to improve service delivery and to respond to emerging community needs or issues and responding to requests and complaints directed to senior staff from the general public, City council, internal City staff and community stakeholders. You are responsible to assist in a wide variety of department and branch initiatives to support community development, offering guidance and opportunities for social change and making improvements to communities, and act as a spokesperson for the Branch at meetings and on project teams.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Social Work, Health, Recreation, Communications, Leisure Studies, Physical Education, Business or Public Administration, or directly related field

Minimum of 6 years of progressively more responsible experience in community focused programs and projects of increasing complexity

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assetsAODA Accessibility/IASR TrainingHigh Five training courses are assets

KNOWLEDGE

• Community development process and alternative service delivery mechanisms
• Program development and evaluation
• Project management principles and techniques
• Knowledge of the corporation, departmental business requirements, policies, procedures, organizational structure and the services and programs provided by the City
• Resources available within the community to meet community needs, such as businesses, schools, social service agencies and other facilities, funding, leadership and expertise 
• Demographic composition of local communities and neighbourhood dynamics  
• Values, norms and beliefs held by the community
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Communicate effectively and concisely, both orally and in writing, including effective presentation skills
• Manage projects and project teams toward timely completion and to adjust priorities as required
• Bring excellence to external clients by focusing efforts on meeting their needs
• Think and plan strategically
• Provide strong problem solving and conflict resolution skills
• Collaborate with internal departments to advance business relationships for clients
• Use integrity, creativity and enthusiasm in achieving results
• Manage, produce results and meet expectations on a wide range of recreation projects of a complex and diverse nature
• Conceptualize projects and have concrete skills to assist the community in moving projects to successful completion
• Perform effectively in a matrix environment and able to motivate others
• Intermediate computer skills and abilities in statistical modeling and data management utilizing Office Automation software such as MS EXCEL, POWERPOINT and WORD for spreadsheets, charts, reports, memos, tables, spreadsheets and general letters of correspondence
• Excellent interpersonal skills
• Demonstrate good judgement, tact, discretion, creative problem-solving skills
• Self-motivated
• Demonstrate initiative
• Work collaboratively as a member of a team
• Willingness to establish effective working relationships with people of diverse cultural and ethnic backgrounds

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. 
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

 

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

 

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at [email protected].