MSD is hiring a Content Designer in Wellington for a fixed term or secondment through December 2027, based at the National Office and onsite with the Digital Content Team to shape intranet, knowledge base and public-facing content using user-centred design, plain English and accessibility best practices. The role focuses on simplifying complex information, collaborating with diverse stakeholders, and improving SharePoint intranet and knowledge base content as part of a major service-improvement program. To apply, submit your CV and a tailored cover letter by 5 June 2026 via the online form, showing how your experience matches the key responsibilities with concrete examples. Review the AI guidance before submission; internal MSD candidates apply via myHR.
You will join the Digital Content Team within Service Delivery Communications.
The team works across MSD to design and manage digital content that helps both staff and clients easily find, understand and use information.
Our focus includes MSD’s intranet and knowledge base as well as public-facing digital channels, ensuring information is clear, accessible and aligned across the organisation.
The Content Designer plays a key role in shaping and managing content across MSD’s digital channels, with a strong focus on improving our intranet and knowledge base so staff can quickly find the information they need to support New Zealanders.
This role is part of a significant programme of work to improve our services. You will use user-centred design, content strategy and evidence to design, write and manage content that is clear, accessible and in plain English.
Apply early! We may progress suitable candidates prior to the closing date.
The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.
All applications must be made online. If this is not possible or if you have any queries, please contact us at [email protected]
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.