Continuous Improvement Agent Sr
BombardierJobsCloseBy Editorial Insights
Bombardier is seeking a Senior Continuous Improvement Agent in Fort Wayne to lead data-driven root-cause and corrective efforts across quality, cost, schedule and culture by guiding Lean, Six Sigma and process change initiatives on a fast-paced production floor; you will develop process strategies with teams, organize Kaizen events, coach and develop Six Sigma analysts, and ensure governance through value stream maps and Gemba observations. The role requires about five years of process improvement experience, aerospace exposure preferred, a Bachelor’s degree, Green Belt certification preferred, and CCPM a plus, with travel about 25 percent. To apply, tailor your resume to show measurable outcomes, highlight cross-functional wins, emphasize data-driven decision making and coaching, and prove readiness for on-site work and Bombardier values.
When applicable, Bombardier promotes flexible and hybrid work policies.
Why join us?
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier’s Benefits Program
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans (Dental, medical, life insurance, disability, and more)
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
What are your contributions to the team?
- Lead root cause and corrective efforts within teams, implementing a data driven culture with project prioritization (Pareto) within all aspects of quality, cost, schedule, cultural and systems improvements
- Support the development of process strategies for improvement/enhancements across the business unit working process center teams to foster strategic alignment, including the use of the house of quality to ensure alignment
- Prepare material for strategic plans and process improvements of key site initiatives for management briefings, such as process improvement initiatives
- Leadership of process change management projects and initiatives in support of site improvement efforts (e.g. Supply Chain Management, Operational Excellence, Process Change Management, Lean Manufacturing, Six Sigma and Inventory Management) ensuring targeted improvements are harmonized cross-functionally achieving superior results
- Support process development and teams integrating objectives for business unit success
- Assist the leadership with improving the overall decision-making structure and processes of process change management meetings for the applicable site to ensure adherence to process governance
- Lead the working level process improvement teams in developing improvement projects for cost, schedule and quality improvements, for example, funding, schedule, and expected results for individual process initiatives
- Assist management with benchmarking process implementation across the applicable site in order to establish the appropriate improvement targets for process centered teams
- Lead the process change teams in developing required deliverables, implementation schedule, and metrics to measure actual vs. planned objectives
- Support the development of Six Sigma analysts by delivering training and providing coaching
- Builds customer relations internally and externally to support efficient process development and follow through
- Performs project planning for improvement (Kaizen, Yokoten, Project Charting, projects with probabilistic data “Lean Green Belt” to more complex issues and possibilities to analyze data, DMAIC action deployment).
- Sets up the process flows based on services/products of the Global Bombardier Value Stream Maps (VSM) with support of the supervisors and/or managers
- Champion standard operational excellence frameworks across the site to establish process consistency and eliminate reliance on tribal knowledge.
- Participate in and mature the site’s tiered accountability structures, ensuring operational roadblocks are escalated efficiently.
- Conduct regular process observations (Gemba) to optimize flow and coach local teams in data-driven problem-solving.
- Manage and validate tracking tools—whether physical or digital—to ensure site metrics support reliable decision-making.
- Execute targeted improvement initiatives (Kaizens) that directly improve site performance, lead times, and asset productivity.
How to thrive in this role?
- Typically, 5 years of proven experience in process management improvement
- Working knowledge of Quality Management System, Organization & Methods Systems, Organizational Development, and Process Workflow Analysis, preferably within the aerospace or a related industry
- Bachelor’s degree in Business Administration or related field or equivalent experience
- A Green Belt Certification - Preferred
- Basic knowledge of terminology and functionality of logistics / spares distribution techniques and processes preferably related to aerospace industry
- Working knowledge and experience implementing lean manufacturing, basic manufacturing improvements, Six Sigma, and process-based management re-engineering
- Critical Chain Project Management (CCPM) Experience - Preferred
- Ability to travel (approximately 25%).
- Previous process-based management experience in Aerospace
- Working knowledge and a proven track record of successful process-based management, lean manufacturing and Six Sigma processes and tools implementation
- Proven track record working directly on a fast-paced production floor or aviation service center environment, bridging the gap between theoretical lean strategy and daily execution.
- Strong coaching capability rooted in core CI behaviors—specifically utilizing data over opinion and "asking before telling" to build local team problem-solving autonomy.
- Experience working within structured Tiered accountability communication systems
Now that you can see yourself in this role, apply and join the Bombardier Team!
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Job Continuous Improvement Agent Sr
Primary Location Fort Wayne
Organization Learjet Inc
Shift
Employee Status Regular
Requisition 13880 Continuous Improvement Agent Sr