Control Tower Supervisor

JobsCloseBy Editorial Insights

Bertelsmann seeks a full-time on-site Control Tower Supervisor in Pleasant Prairie, WI to oversee control tower operations and supervise warehouse activities including picking and shipping of finished goods and raw materials, while optimizing labor and equipment use and ensuring on-time, quality orders across departments. You’ll handle daily and weekly labor planning, production and distribution planning, maintain performance metrics, manage inventory control in SAP or WMS, assist with scrap and recalls, and support shipping data maintenance. The ideal candidate has 3+ years of supervisory experience, strong leadership and communication, and SAP and Kronos proficiency with a calm, problem solving approach. To apply, tailor your resume to SAP/WMS expertise and measurable labor planning results, show readiness to travel or relocate to 11500 80th Avenue, Pleasant Prairie, WI 51358, and highlight MS Office skills and ability to lift up to 50 lbs.

Oversee the control tower functions, Supervise and manage warehouse, picking, and shipping of finished goods and raw materials, manage department labor utilization of labor and equipment. Work closely with all departments to ensure on-time completion and maintain quality of orders to meet customer requirements.  

Your Tasks

• Responsible for daily and weekly labor planning based on forecast for departments 
• Oversees all production and distribution planning 
• Responsible for maintaining all metrics with staff  
• Assist facility with all scrap order and recall process for finished goods and raw materials  
• Augments inventory control and will assist in warehouse structure moves and changes 
• Hire and ensure proper training of new employees for the control tower. 
• Responsible for all performance management of employees 
• Monitor order picking for shipment availability in SAP  
• Ensure work instructions are followed and current. 
• Oversee the investigation of inventory discrepancies 
• Investigate and respond to any inquiries as needed 
• Monitor and adhere to customer requests  
• Update and maintain shipping databases in WMS 
• Ensure that shift end specific procedures with all shipping systems is completed 
• Point of contact for security regarding dock activity and small pack carrier coordination 
• RF devices and lift truck inventory and coordination 
• Other duties as assigned 

Your Profile

• Strong verbal and written communication skills 
• Strong attention to detail and accuracy 
• SAP is a must or equivalent WMS systems 
• Must possess solid analytical skills  
• Ability to solve practical problems and deal with a variety of changing situations under stress. 
• Computer literacy applied. 
• Strong leadership, organizational, and interpersonal skills.  
• Knowledge of picking and shipping tasks along with – UPS, DHL, FEDEX 
• Self directed and goal orientated 
• Team Orientated 
• 3 years of Supervisory experience or equivalent work experience. 
• Knowledge of, SAP, Kronos,  
• Fluent in Microsoft Office applications 
• High School Diploma or Equivalent 
• Bachelor Degree or Equivalent Work Experience 
• 3 years in a SAP and /or WMS environment 
• 2 years experience with inventory research    
• Ability to travel as needed
• Must be able to lift/push./pull up to 50 lbs. 
• Able to stand/walk for long periods of time 
• Light manufacturing facility 
• Noise from working in a production area 
• Ability to commute or relocate to 11500 80th Avenue, Pleasant Prairie, Wisconsin 51358

We offer

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.