Corporate/Front Desk Receptionist, HR Administrative Services

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The Davey Tree Expert Company is seeking a Corporate/Front Desk Receptionist for its Kent, Ohio office to be the welcoming first contact, manage the front desk and switchboard, assist with mail and packages, and support administrative tasks. The ideal candidate brings at least 3 years of office experience, excellent organizational skills, proficiency with a multiline phone system, and meticulous data entry with confidentiality. Proficiency in Outlook, Word, Excel, Teams and Adobe Acrobat Pro is required, with OnBase, SAP, RingCentral and SuccessFactors knowledge a plus; IAAP CAP certification preferred. To apply, tailor your resume with concrete front desk wins, demonstrate customer service excellence and discretion, and tie your fit to Davey’s employee-owned culture and growth opportunities.

Company: The Davey Tree Expert Company  
Locations: Kent, OH  
Additional Locations: NA 
Work Site: On Site   
Req ID: 220509 

Position Overview

Front desk receptionist who serves as the first point of contact for Davey’s Corporate office, providing a welcoming experience for clients, visitors and staff as well as the main switchboard operation for the organization. The ideal candidate is a detail-oriented, friendly professional that can balance a high-paced environment with customer-facing responsibilities.

Job Duties

• Greet visitors and manage the front desk, ensuring a welcoming environment
• Answer and direct calls using a multi-line phone system with excellent phone etiquette
• Work under steady pressure with frequent interruptions
• Assist with incoming and outgoing packages and orders that are delivered to the front desk
• Assist in scanning verification for employee records and provide scanning assistance as needed
• Assist with outgoing mailings, including incoming and outgoing correspondence and/or packages
• Understand, interpret, and follow instructions, and apply general administrative and departmental policies and procedures
• Read, understand, and review documents for accuracy and relevant information

Qualifications

Qualifications

• Multi-line telephone system experience and previous experience in an office or administrative role is preferred
• Coordinate a variety of office support and clerical duties and activities
• Strong organizational skills with the ability to manage time effectively
• Excellent typing skills with attention to detail for data entry tasks
• Bilingual candidate is not required but a plus
• Familiarity with front desk operations, including customer service best practices
• Exercise good judgement and have the ability to handle sensitive information with discretion and confidentiality
• Strong interpersonal skills to interact positively with clients and colleagues alike

Education/Training Requirements

• High school diploma or equivalent required
• IAAP Certified Administrative Professional (CAP) certification is preferred
• Computer literate, proficient and comfortable with Microsoft Outlook, Word, Excel, Teams, and Adobe Acrobat Pro
• Knowledge of OnBase/SAP, RingCentral and SuccessFactors a plus

Experience Requirements

• 3 years of administrative experience in an office environment
• Demonstrated proficiency in handling matters of a highly confidential nature; shown high degree of initiative and ability to work effectively with a wide variety of individuals and groups; ability to work independently with limited supervision; ability to plan, implement and manage short- and long-term projects

Additional Information

What We Offer: * 

• Paid time off and paid holidays 
• Base salary + commission 
• Opportunities for advancement 
• All job specific equipment and safety gear provided 
• 401(k) retirement savings plan with a company match 
• Employee-owned company & discounted stock purchase options 
• Group Health Plan 
• Employee referral bonus program 
• Locations throughout US in major cities and desirable areas 
• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers 
• Scholarship Program for Children of Employees 
• Charitable matching gift program 

*all listed benefits available to eligible employees

Company Overview

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on exchanging ideas, community partnership, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.

Divisional Overview

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.

Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

If you need assistance at any time, please contact us at 1-877-411-7601 or at [email protected].

Employment Type: Permanent 
Job Type: Full Time 
Travel Expectations: None