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Course Enrollment Advisor - Abu Dhabi

Eton Institute
1 day ago
Full-time
On-site
Abu Dhabi, 01

JobsCloseBy Editorial Insights

Eton Institute in Abu Dhabi is seeking a dynamic Course Enrollment Advisor to blend sales, customer service, learner support and office administration in a fast paced onsite role. You will convert enquiries into enrolments through multiple channels, advise on language and training options, hit monthly targets, follow up promptly, support onboarding and keep CRM records accurate, and provide reception coverage while collaborating with internal teams. Requirements include a minimum of 2 years in sales or administration, strong communication and organizational skills, excellent English, a bachelor’s degree, and CRM experience preferred. To apply, tailor your CV to show measurable enrolment results and your impact on the learner journey, and include a concise cover letter linking your experience to Abu Dhabi onsite setup.

Eton Institute is seeking a dynamic and customer-oriented Course Enrollment Advisor to join our Abu Dhabi team.

This role combines sales, customer service, learner support, and office administration responsibilities, making it ideal for a professional who enjoys a varied and fast-paced environment.

Key Responsibilities:

• Convert enquiries into enrolments through phone, email, online, walk-in, and face-to-face consultations.
• Advise prospective learners on language courses, professional training, and educational solutions.
• Achieve monthly sales and enrolment targets while delivering exceptional customer service.
• Handle enquiries professionally and ensure timely follow-up on leads, quotations, and registrations.
• Support learner onboarding and maintain accurate CRM records.
• Assist with class assignments, training material distribution, and resolving learner or teacher concerns.
• Provide reception coverage and support the day-to-day operation of the centre.
• Support office management activities, maintain common areas, and assist with office opening and closing procedures when required.
• Work closely with internal departments to ensure a seamless learner experience.

Requirements:

• Minimum 2 years of experience in sales, customer service, enrolment, administration, or a similar role.
• Strong communication, organizational, and interpersonal skills.
• Excellent spoken and written English.
• Bachelor's Degree or equivalent qualification.
• Experience with CRM systems such as ZOHO or Salesforce is an advantage.
• Previous experience within the education, training, or language learning industry is preferred.

If you are passionate about customer service, sales, and helping learners achieve their goals, we would love to hear from you.

Location:  Abu Dhabi, UAE