Creator Operation Manager Intern (TikTok Shop - Operations) - 2027 Summer

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TikTok Shop Operations in Los Angeles is hiring a Creator Operation Manager Intern for the 2027 Summer program onsite. The role owns key accounts on TikTok Shop, grows live shopping content through top creators, bridges creators with partners and sellers, and delivers data driven growth recommendations while exploring new business models with cross functional teams. Minimum qualifications include pursuing a bachelor’s degree, ability to manage multiple sensitive initiatives independently with a bias for action, and strong negotiation and communication skills. Preferred candidates are fast learners with a creative mindset, solid external communication, attention to detail, comfort with numbers, and familiarity with TikTok. Tips for applying include tailoring your resume to show concrete outcomes, quantifying impact, highlighting cross functional collaboration, stating availability, applying early due to rolling reviews, and noting you may apply to two positions.

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About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities:
- Take charge of key accounts' business performance on TikTok Shop, and enable the seller to sustainably grow their business with a deep understanding of TikTok Shop eco-system.
- Grow a stable supply of live shopping content by elevating the penetration of high potential creator talents.
- Act as the bridge between creators and partners, and the seller to identify potential business opportunities.
- Provide insights, product recommendations, and direction on growth and development strategies to merchants based on data analysis and current eco-system trends.
- Discover innovative business models and solutions for merchants' businesses by leveraging eco-system resources.
- Solve key challenges in business growth by strong collaboration with cross-function teams

Minimum Qualifications:
- Currently pursuing a Bachelor's Degree
- Ability to work independently and time manage multiple sensitive and high profile initiatives
- Curious, self-motivated, bias-for-action (“no task is too small” mentality)
- Passionate and dedicated in negotiation and driving collaborations between different partners
- Effective communicator, able to convey complex content concepts in a clear and compelling manner, ultimately driving successful client engagements.

Preferred Qualifications:
- Quick learner, achieving results in a fast-paced environment, and continuously adapting to changing business needs
- Creative mindset and thought process that's focused on educating sellers how to grow and thrive
- Strong documentation, presentation, and communication skills, particularly implemented in external facing situations
- Attention to detail, affinity with numbers, logical and strong in problem solving
- Familiar with TikTok and other content platforms